Forward Role seeks a Senior Operations Manager / Head of Operations in Glasgow to lead Customer Service, Stock & Fulfilment and Lab operations. You will report to the CEO and own operational performance across the customer journey, driving improvements in people, processes and costs.
You will coach operational managers, implement KPIs, and build a high-performing culture with a focus on efficiency, quality and customer experience in a high-volume environment.
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Head of Operations - Ecommerce & Fulfilment Leader in Glasgow employer: Forward Role
As a Data Platform Architect with us, you'll be part of a dynamic and innovative team dedicated to shaping the future of our data architecture. We offer a collaborative work culture that values your expertise and encourages knowledge-sharing, ensuring you have the opportunity to grow and make a significant impact on a business-critical programme. Located in the South West, our hybrid working model provides flexibility while fostering strong team connections, making us an excellent employer for those seeking meaningful and rewarding employment.
