At a Glance
- Tasks: Provide 2nd line support for Managed LAN, WLAN, and firewall environments.
- Company: Fast-growing business at the forefront of full-fibre infrastructure.
- Benefits: £35K salary, hybrid working, private healthcare, and generous leave.
- Other info: Opportunity to mentor junior engineers and work with cutting-edge technology.
- Why this job: Join a dynamic team and elevate your career in network engineering.
- Qualifications: Experience in network support, ideally within an MSP environment.
The predicted salary is between 35000 - 35000 £ per year.
A fast-growing business is looking for a Level 2 Network Support Engineer to join their expanding NOC team. Working primarily with Wholesale Partners, you'll be delivering end-to-end managed solutions across Managed LANs, WiFi, and WLAN environments. They're building out a genuinely strong network team and need someone with a solid MSP background, hands-on managed services experience, and a real passion for delivering outstanding service in a fast-paced environment.
If you're ready to own complex escalations, mentor junior engineers, and go deep on managed LAN, managed WiFi, and firewall environments, this is the kind of role that takes your career to the next level.
What's in It for You?- Salary of £35K
- Hybrid working, 3 days in Manchester city centre office
- 25 days annual leave + bank holidays, with the option to take more
- Private healthcare, for you and your family
- Contributory pension with life assurance
- Birthday off, moving day off, wedding bonus + day off
- Gift day at Christmas
- Paid wellbeing day, to spend however makes you happy
- Free monthly breakfasts and team socials
- Join a business at the cutting edge of full-fibre infrastructure during a period of rapid national expansion
You'll be the go-to for complex escalations, handling 2nd line support across Managed LAN, WLAN and firewall environments and making sure everything lands within SLA. Working closely with Wholesale Partners, you'll be central to delivering end-to-end managed solutions that keep customers connected and supported.
Key Skills & Experience- Experience in a network support role, ideally within an MSP environment
- Demonstrable experience delivering Managed WiFi and Managed Firewall solutions
- Strong background in Managed LAN environments, including VLANs, switching and routing
- Solid fundamentals across TCP/IP, DNS, DHCP, routing and switching
- Hands-on firewall administration, preferably with Fortinet products (policy creation, VPN config, IPS management)
- Proficiency with network monitoring and diagnostic tools
- Ability to read and interpret network diagrams and documentation
- Strong communication skills, equally comfortable with Wholesale Partners, technical teams, and non-technical customers
- CCNA, FCA, JNCIA-MistAI or CWNA certified, or equivalent
- Experience with Juniper, Ruckus, Fortinet or Cisco kit
- Understanding of WAN and connectivity technologies including DIA, Ethernet WAN, SD-WAN, MPLS and VPNs
- Degree in computer networking, engineering or a related field
Diagnosing and resolving switching, routing, RF and firewall issues, maintaining VPN configurations, and enforcing security policies, all documented properly in the ticketing system and knowledge base. Alongside the reactive work, you'll be running regular health checks and audits across the managed service estate to keep availability high and standards tight. When outages happen, you'll be producing RFO reports, coordinating with suppliers, and keeping customers informed throughout.
If you're technically strong, MSP-experienced, and ready to take ownership in a business genuinely investing in its network and its people, APPLY NOW or email your CV to Alicia@forwardrole.com
Network Engineer in Manchester employer: Forward Role Recruitment
At Forward Role Recruitment, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture in the heart of Greater London. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement, ensuring that our team members thrive in their careers while contributing to our ambitious digital strategy. Join us to be part of a fast-paced environment where your expertise will directly impact our success and drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Network Engineer in Manchester
✨Tip Number 1
Network with industry professionals! Attend meetups, webinars, or local tech events to connect with others in the field. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and achievements in network engineering. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios related to Managed LAN, WiFi, and firewall environments. The more you rehearse, the more confident you'll feel when it counts!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Network Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in network support, especially within an MSP environment. We want to see your hands-on experience with Managed LANs, WiFi, and firewalls, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for delivering outstanding service and how you can contribute to our growing NOC team. Let us know why you’re the perfect fit for this role.
Show Off Your Skills:When filling out your application, be sure to mention any relevant certifications like CCNA or JNCIA-MistAI. We love seeing candidates who are proactive about their professional development, so don’t be shy about your achievements!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Forward Role Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Managed LAN, WLAN, and firewall environments. Be ready to discuss your hands-on experience with VLANs, switching, routing, and any specific tools you've used, especially Fortinet products. The more confident you are in your technical skills, the better you'll impress the interviewers.
✨Showcase Your MSP Experience
Since this role is within an MSP environment, be prepared to share specific examples of how you've delivered managed services in the past. Talk about complex escalations you've handled and how you ensured customer satisfaction. This will demonstrate that you understand the fast-paced nature of the job.
✨Communicate Clearly
Strong communication skills are key for this position. Practice explaining technical concepts in simple terms, as you'll need to interact with both technical teams and non-technical customers. Think of scenarios where you've had to bridge the gap between different stakeholders and be ready to share those experiences.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's network strategy, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
