At a Glance
- Tasks: Lead our ecommerce team and drive online trading strategies to boost sales.
- Company: Fast-growing company with a supportive and collaborative culture.
- Benefits: Competitive salary, hybrid work, and clear career progression opportunities.
- Other info: Join a tight-knit team where your ideas truly matter.
- Why this job: Make a real impact on our online presence and shape the future of ecommerce.
- Qualifications: Experience in ecommerce management and strong leadership skills.
The predicted salary is between 35000 - 40000 £ per year.
Location: Chester City Centre (Hybrid)
Salary: £35,000 - £40,000
About the Role
We're on the lookout for a driven ecommerce professional to take ownership of our online trading function. This is a business that's scaling fast, and we want someone who thrives on pace, isn't afraid to make decisions, and genuinely cares about the people they work with. Our culture is built on trust, autonomy and mutual support, and everyone here pulls in the same direction. As a business, we've built our reputation on going above and beyond, whether that's for the customers who shop with us, the people we employ, or the communities we operate in. We're a tight team, and we're proud of it. In return for the right person's commitment, we offer genuine progression routes, a strong package, and the chance to actually influence how we work, not just execute someone else's plan.
Job Purpose
Reporting into senior leadership, the Ecommerce Manager will take full ownership of the online trading calendar, digital merchandising output, and the day-to-day running of the ecommerce function. You'll manage a small, dedicated team and act as the driving force behind how the business shows up online, balancing commercial delivery with operational rigour.
Key Responsibilities
- People Management: Coach, mentor and manage a small ecommerce team, building a culture where people feel invested in outcomes and supported to grow.
- Trading and Promotions: Own the trading calendar, planning promotional mechanics and campaign activity around seasonal moments, competitor movements and customer demand signals.
- Commercial Analysis: Interrogate sales and customer data to spot patterns, flag risks early, and shape decisions on stock, pricing and promotional focus.
- Buying Relationship: Act as the key link between ecommerce and buying, keeping product availability, pricing and range plans tightly aligned.
- Digital Merchandising: Keep the site sharp, refreshing banners, rewriting product copy, and making sure every page pulls its weight commercially.
- Marketing Coordination: Partner with the marketing function to squeeze maximum value from every channel, including email, paid social and affiliates, and choose which lines get pushed and when.
- Inventory Oversight: Work alongside supply chain colleagues to keep listings accurate and stock levels realistic against demand.
- Strategic Input: Sit across cross-functional projects that shape the direction of the wider online business, contributing ideas beyond your immediate remit.
- Technical Liaison: Build a strong working relationship with the tech team, flagging site issues and shaping the roadmap for future functionality.
Ecommerce Manager employer: Forward Role Recruitment
At Forward Role Recruitment, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture in the heart of Greater London. Our commitment to employee growth is evident through tailored development programmes and opportunities for advancement, ensuring that our team members thrive in their careers while contributing to our ambitious digital strategy. Join us to be part of a fast-paced environment where your expertise will directly impact our success and drive meaningful change.
StudySmarter Expert Advice🤫
We think this is how you could land Ecommerce Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Forward Role Recruitment are looking for when hiring for a Ecommerce Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Forward Role Recruitment for the Ecommerce Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Forward Role Recruitment as a Ecommerce Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Forward Role Recruitment’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Ecommerce Manager.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Forward Role Recruitment, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Forward Role Recruitment's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Forward Role Recruitment. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Forward Role Recruitment
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Forward Role Recruitment uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Forward Role Recruitment. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
