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- Tasks: Provide top-notch 3rd line support and lead exciting client projects.
- Company: Dynamic MSP in the media industry with a collaborative culture.
- Benefits: Up to £48,000 salary, hybrid working, and fun social events.
- Why this job: Join a growing team and make a real impact on diverse creative clients.
- Qualifications: Solid 3rd line experience and strong technical skills.
- Other info: Great opportunities for personal development and career growth.
The predicted salary is between 43200 - 57600 £ per year.
A growing MSP specialising in the media industry is expanding their technical team. Supporting over 5,000 users and 100 businesses from their London base, they have built their reputation on delivering quality service and fostering a genuinely collaborative culture.
They are now looking for a Solutions Engineer with solid 3rd line experience to join their infrastructure team, reporting directly to the Head of Infrastructure. This is a proper 3rd line position where personality and approach matter just as much as technical ability.
What's in it for you?
- Salary of up to £48,000 DOE
- Hybrid working (Tuesday to Thursday) and two days working remotely.
- You will spend your first month predominantly in the office to embed properly with the team, then settle into a pattern of three days in the office.
- Quarterly and annual staff awards
- Funded social events
Key Responsibilities:
- Backup solutions experience, particularly around Veeam and data recovery.
- Hybrid environment expertise covering on-premises infrastructure, cloud platforms and the integration between the two.
- Networking knowledge including TCP/IP, VLANs, VPNs and routing protocols.
- You will be the escalation point for junior engineers whilst working on client projects and infrastructure upgrades across their diverse creative client base.
- Providing senior technical support both remotely and on site, managing server configurations and virtual environments using Hyper-V, and overseeing enterprise backup solutions.
- You will work on client networks ensuring configurations are sound, lead implementations of cloud services like Microsoft 365 and Intune, and contribute to infrastructure projects including system migrations and server virtualisation.
- Documentation is taken seriously, as is maintaining strong client relationships and managing expectations effectively.
Other core technical areas include:
- Windows Server management covering Active Directory, DNS, DHCP and Group Policies
- Cloud storage solutions like Lucidlink and Egnyte
- MDT for OS deployment
- Security tools such as Microsoft Defender, Sophos or Bitdefender.
If you are looking to join a company where they will invest in your development, growing impressively and working with some genuinely interesting clients, this is worth a conversation.
This is a 2-stage process, interviews are due to take place next week… APPLY NOW or email.
Solutions Engineer in City of London employer: Forward Role Recruitment
Contact Detail:
Forward Role Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Engineer in City of London
✨Tip Number 1
Network, network, network! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding the company's projects. Show them you’re not just a tech whiz but also someone who fits into their collaborative culture.
✨Tip Number 3
Don’t forget to showcase your personality! Companies like this one value approachability and teamwork just as much as technical know-how. Be yourself and let your passion shine through.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Solutions Engineer in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your 3rd line support experience and any relevant projects you've worked on, especially those involving cloud services and backup solutions.
Craft a Compelling Cover Letter: Your cover letter is your chance to show off your personality! Explain why you're excited about the Solutions Engineer role and how your approach aligns with our collaborative culture. Don’t forget to mention your technical skills!
Showcase Your Technical Skills: In your application, be specific about your technical expertise. Mention your experience with Windows Server management, networking knowledge, and any tools like Veeam or Microsoft Defender that you’ve used. We love seeing real examples!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our awesome team!
How to prepare for a job interview at Forward Role Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around 3rd line support and the specific technologies mentioned in the job description. Be ready to discuss your experience with Veeam, Hyper-V, and cloud services like Microsoft 365. The more confident you are in your knowledge, the better you'll impress them!
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex issues in previous roles. Think about specific scenarios where you provided senior technical support or led a project. This will demonstrate not just your technical ability but also your approach to challenges, which is crucial for this role.
✨Emphasise Team Collaboration
Since the company values a collaborative culture, be ready to talk about how you've worked effectively within a team. Share experiences where you’ve supported junior engineers or contributed to team projects. Highlighting your interpersonal skills can set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's culture, their approach to client relationships, and how they support employee development. This shows that you're genuinely interested in the role and helps you gauge if it's the right fit for you too!
