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- Tasks: Support individuals with drug and alcohol issues through guidance and structured interventions.
- Company: Waythrough is a dynamic organisation focused on breaking barriers to support for those in need.
- Benefits: Enjoy generous leave, flexible working, training opportunities, and wellness programmes.
- Why this job: Make a real impact in people's lives while working in a supportive and inclusive environment.
- Qualifications: Passion for recovery work; transferable skills; no specific background in substance misuse required.
- Other info: Join our Skills Academy for tailored training and mentorship.
The predicted salary is between 28000 - 42000 £ per year.
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
Support Worker
Location: Exeter
Contract: Full time, permanent
We currently have an exciting opportunity to join our dynamic and passionate team as a Support Worker.
About the role
As a Support Worker, you will work as part of a team to provide recovery-focused support, information, advice, guidance and structured interventions to people with problematic drug and alcohol use. To deliver continuity of care through effective working with partnership agencies and contribute to administrative tasks including the collection and inputting of data. Working alongside Recovery Workers and the wider team to enhance service users\’ experience and offer meaningful interventions such as 1:1 meetings, group work, clinical appointments, daily duty support, needle exchange, & working alongside our volunteers.
Day-to-day duties include:
- Working autonomously to manage a caseload of our service users, including delivering a range of psychosocial interventions.
- Working as part of a multi-disciplinary team to undertake ongoing assessments, risk assessments, and appropriate referrals within the community
- Facilitating group sessions with a range of individuals of varying backgrounds.
- Working with partnership agencies to ensure continuity of care and support.
- Providing duty cover for individuals accessing our services.
About you
We’re looking for a Support Workerwith a real passion for working in a recovery-focused environment. You’ll hold some transferable skills, ideally from working in a similar environment or sector. You’ll also have:
- A knowledge and understanding of substance misuse and recovery
- Experience of managing, planning, and prioritising your own workload, delivering work of a high standard
- An understanding of safeguarding
- An understanding of group working, group dynamics and group facilitation
- Excellent communication, organisation and time management skills
- The ability to work well in a team environment alongside a range of people and organisations
You do not need a background in Substance Misuse to apply for this role.Upon joining Together, you will be enrolled into our brand new Skills Academy; a learning process tailored for success.You will have a support system, relatable mentors, and structured training helping you to transition smoothly into your new role and gain invaluable knowledge of Substance Misuse and recovery.
With our community behind you, you will achieve and succeed!
To view the full job description and person specification for this role, please click here.
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the \’Apply via Company Website\’ button to be redirected to our careers page, where you will be able to view the job description in full.
‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band alongside our excellent benefits’
What can Waythrough (formerly Humankind) offer you… ️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service) Annual leave purchase scheme Enhanced occupational sick pay % Enhanced employer contribution to your workplace pension Death in service benefit ️ Free Will writing Eyecare vouchers ️ Blue light card discount Fantastic learning and development opportunities, including free training courses Work-life balance- flexible working and family friendly policies ️ Happy, Healthy You! – our wellbeing offers for our workforce Employee Assist Programme and Waythrough (formerlyHumankind) Support Networks
Waythrough (formerly Humankind) is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk
Salary Period
Salary Period Per Annum
Vacancy Salary Range
DBS Requirement
Does role require Police/Prison vetting? Not Applicable
Driving licence required for role?
Driving licence required for role? Yes
Applications Close Date
Applications Close Date 15 Aug 2025
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Support Worker employer: Forward Leeds
Contact Detail:
Forward Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Familiarise yourself with the principles of recovery-focused support. Understanding the core values and approaches used in this field will help you demonstrate your passion and commitment during interviews.
✨Tip Number 2
Network with professionals in the substance misuse and recovery sector. Attend local events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at Waythrough.
✨Tip Number 3
Prepare to discuss your transferable skills in detail. Think about experiences from previous roles that showcase your ability to manage a caseload, work in a team, and facilitate group sessions effectively.
✨Tip Number 4
Research Waythrough's services and values thoroughly. Being able to articulate how your personal values align with their mission will set you apart as a candidate who truly understands and supports their goals.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Support Worker position. Familiarise yourself with the job description and think about how your skills and experiences align with what Waythrough is looking for.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise any previous work in recovery-focused environments or transferable skills that demonstrate your ability to manage a caseload and work within a multi-disciplinary team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals with substance misuse issues. Use specific examples from your past experiences to illustrate your understanding of the role and how you can contribute to the team at Waythrough.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a support role.
How to prepare for a job interview at Forward Leeds
✨Show Your Passion for Recovery
Make sure to express your genuine passion for working in a recovery-focused environment. Share any personal experiences or motivations that drive you to support individuals facing substance misuse challenges.
✨Demonstrate Teamwork Skills
Highlight your ability to work well within a multi-disciplinary team. Provide examples of past experiences where you collaborated with others to achieve common goals, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-life scenarios. Think about how you would manage a caseload, conduct risk assessments, or facilitate group sessions, and be ready to discuss these in detail.
✨Understand the Role's Responsibilities
Familiarise yourself with the day-to-day duties of a Support Worker. Be prepared to discuss how your skills align with tasks such as managing workloads, providing psychosocial interventions, and collaborating with partnership agencies.
