STaR Specialist Engagement Worker

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.

Specialist Engagement Worker with the STaRs project
Location: Exeter
Position: Full time
The System Treatment and Recovery (STaR) project is funded by the national Rough Sleeper Drug & Alcohol Treatment Grant to improve health, housing and recovery outcomes for people at risk of or currently experiencing rough sleeping. We have established a One Team approach, providing enhanced wrap around support and recovery interventions to people experiencing rough sleeping or living in supported accommodation. The project is increasing engagement by testing different ways of working with people that have experienced difficulties engaging with ‘normal’ substance misuse treatment. STaR is partnership by design, bringing together substance misuse, physical health, social inclusion, housing, and psychiatry expertise to address complex challenges. STaR’s One Team model includes a project co-ordinator, team leader, seven specialist enablement workers (SEWs), clinical psychologist, 2x assistant psychologists, specialist GP, outreach nurses, data analyst and administrators.
We know that this multi-skilled one team approach is an amazing opportunity to enhance the recovery outcomes of a client group that are too often labelled as ‘too hard’ or ‘too complex’ to help. STaR client facing staff work with small caseloads to ensure they have the time and space to do what matters most, to ensure interventions are suitable to the clients’ presentation, to give the most excluded the best opportunity of accessing a fulfilling recovery. We are looking for someone that is passionate about recovery and understands that real recovery requires support and empowerment across all areas of a person’s life.
About the role
The role is to manage a service user caseload, devising, implementing, and reviewing ongoing recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate. You will help set goals in recovery and help the service user achieve their goals in a safe and supportive way.
As a Specialist Engagement Worker, you will:
Care deeply about addressing social injustice, will be resourceful, able to articulate themself appropriately on behalf of the service users and resilient to change and challenges. If you are the successful candidate, you will be part of an exciting project that will bring immediate and new opportunities for recovery and health improvement to a particularly marginalised group of people. To support this, you will have access to high quality management support: and you will be able to draw on the Team’s expertise in medicine, psychology and homelessness. You will participate in weekly multi-disciplinary clinical meetings with a focus on shared risk management and psychological formulation; you will be provided with regular psychologist-led reflective practice; and psychologist led one-to-one clinical supervision and professional development. You will have access to supplementary training: and be invited to contribute to the project learning and evaluation group.
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‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’
Please read the full Job Description and Person Specification prior to applying for this position.
For full person specifications and job details, please visit this link.
Who are we…
Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
Thanks for bearing with us – and don’t forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site .
What can Waythrough (formerly Humankind) offer you… ️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service) Annual leave purchase scheme Enhanced occupational sick pay % Enhanced employer contribution to your workplace pension Death in service benefit ️ Free Will writing Eyecare vouchers ️ Blue light card discount Fantastic learning and development opportunities, including free training courses Work-life balance- flexible working and family friendly policies ️ Happy, Healthy You! – our wellbeing offers for our workforce Employee Assist Programme and WaythroughSupport Networks

Waythrough (formerly Humankind) is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at

Salary Period

Salary Period Per Annum

Vacancy Salary Range

DBS Requirement

Does role require Police/Prison vetting? Not Applicable

Driving licence required for role?

Driving licence required for role? No

Applications Close Date

Applications Close Date 11 Aug 2025

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