Receptionist

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.

Receptionist
Location: Portland House, Sheffield
Contract: Permanent

If you\’re ready to take the leap into a career that combines purpose and professional growth, we invite you to explore the Receptionist role at Likewise.
Join our impact-driven team and be a part of something truly meaningful.

About the role
An exciting opportunity is available for a full-time Receptionist based within Portland House for the service Likewise Sheffield. This is a diverse and rewarding role providing reception support to the teams within the hubs. We welcome applications if you are motivated and enthusiastic with a passion to work in fast paced and busy reception.

Our front of desk team is a lifeline to our service, providing support to the operational service. If you are adaptable, flexible and willing to work as part of a team with clear task allocation and work outputs then we would welcome an application from you.

Your regular work hours are from Monday to Friday, 9:00 AM to 5:00 PM. However, there is an occasional late shift expectation on Thursdays to 7:00 PM, typically once a month.

As a Receptionist, your key duties will be:

• To be a warm, calm, and welcoming first point of contact for all clients and visitors to Likewise.
• To manage the booking in of clients for appointments, liaising with a range of professionals both from Likewise and Probation.
• To support clients without appointments in accessing support via duty systems where appropriate following guidance, or in making appropriate appointments following discussions with staff.
• To ensure the reception areas are kept tidy throughout the day including notice boards and leaflet dispensers.
• To maintain and upkeep the staff and visitor signing in logs and associated documents.
• Receive and date stamp incoming mail and hand over to relevant administrators to action and take post to post-box daily where required.
• To support the Admin Lead with specific tasks as directed including data inputting, email inbox monitoring and other administrative tasks.

About you
To succeed as a Receptionist you will ideally have:

• Reception experience : you will be a warm, calm, and welcoming first point of contact for all clients and visitors to Likewise.

• Excellent Organisational Skills: You have the ability to keep a variety of administrative tasks organised and on track. We\’re looking for someone who can juggle multiple responsibilities with precision.

• Strong Communication: Clear and effective communication is key in this role. Whether you\’re answering inquiries, coordinating meetings, or taking minutes, you should be an adept communicator.

Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the \’Apply via Company Website\’ button to be redirected to our careers page, where you will be able to view the job description in full.

‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’

Please read the full Job Description and Person Specification prior to applying for this position.
For full person specifications and job details, please visit this link.

Who are we…
Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
Thanks for bearing with us – and don’t forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers .

What can Waythrough (formerly Humankind) offer you… ️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service) Annual leave purchase scheme Enhanced occupational sick pay % Enhanced employer contribution to your workplace pension Death in service benefit ️ Free Will writing Eyecare vouchers ️ Blue light card discount Fantastic learning and development opportunities, including free training courses Work-life balance- flexible working and family friendly policies ️ Happy, Healthy You! – our wellbeing offers for our workforce Employee Assist Programme and WaythroughSupport Networks
Waythrough (formerly Humankind) is an equal opportunities employer

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk

Salary Period

Salary Period Per Annum

Vacancy Salary Range

Vacancy Salary Range 24,424 -26,440

DBS Requirement

DBS Requirement Basic

Does role require Police/Prison vetting? Not Applicable

Driving licence required for role?

Driving licence required for role? No

Applications Close Date

Applications Close Date 30 May 2025

Please click here to read and review our privacy statement

#J-18808-Ljbffr