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- Tasks: Lead and coordinate administrative operations across multiple hubs, ensuring compliance and effective processes.
- Company: Waythrough supports communities by tackling poverty and disadvantage through various essential services.
- Benefits: Enjoy generous leave, flexible working, training opportunities, and discounts with the Blue Light Card.
- Why this job: Join a dynamic team making a real impact in people's lives while developing your leadership skills.
- Qualifications: Management experience and a relevant qualification in business administration are required.
- Other info: This role requires presence across three locations: Armley, Seacroft, and the city centre.
The predicted salary is between 36000 - 60000 £ per year.
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities through mental health, drug and alcohol, housing, and related support.
We have almost 200 services around England – and nearly 3,500 staff and volunteers who run them. Every year, our services support around 125,000 people.
Bringing together two large organisations is a significant task, and it will take time to fully integrate our systems, processes, and approaches. Therefore, you may notice that the jobs are still branded under ‘Humankind’. Next year, we will fully integrate our recruitment systems, but for now, they remain separate.
Administration Team Manager
Location: This role requires active presence across all three Forward Leeds hubs—Armley, Seacroft, and the city centre, ensuring consistent leadership and oversight.
Working hours: 37 hours per week, Monday-Friday, 9am-5pm
About the role…
This is a dynamic and rewarding opportunity, ideally suited for someone with a strong administrative background and proven leadership skills.
As Team Manager, you will be responsible for leading and coordinating administrative operations across the service. This includes supervising staff, overseeing processes and pathways, and ensuring compliance with regulatory and quality standards.
Key Responsibilities:
- Provide supervision and guidance to Admin Team Leaders and the Business Support Manager
- Oversee and manage the Death in Service administrative process
- Lead on Care Quality Commission (CQC) reporting and ensure ongoing compliance with CQC standards
- Review and improve administrative processes and service pathways
- Accurately record minutes at high-level meetings and track follow-up actions
- Ensure HR procedures are followed effectively and consistently
- Work collaboratively with professionals across the wider service
- Support financial administration and reporting
- Assist the Senior Management Team and Directors with strategic and operational tasks
- Prepare reports, summaries, and documentation as needed
- Prioritise and manage project work streams
About you…
- Previous management experience or experience leading a team
- A relevant business administration or management qualification
- SystmOne experience is desirable
To view the full job description and person specification, please click here.
Please note: If you are viewing this role on Indeed, the link to the full job description may not work. Please click the \’Apply via Company Website\’ button to be redirected to our careers page, where you can view the full details.
The salary advertised reflects the full earning potential for this role. Starting salaries will allow for pay progression within the pay band.
Who are we…
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to remove barriers to support so that people can live fulfilling lives. We address poverty and disadvantage through mental health, substance use, housing, and related support services.
We operate nearly 200 services across England, supported by around 3,500 staff and volunteers, helping approximately 125,000 people annually.
Integrating two large organisations is complex, and it will take time to unify our systems, processes, and approaches. Currently, our jobs are branded under ‘Humankind’. Next year, we will fully integrate our recruitment systems.
Thank you for your patience. For more opportunities, visit the Waythrough jobs on the Richmond Fellowship and Aquarius sites: https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers.
What we offer:
- Generous annual leave (27 days + bank holidays, increasing to 32 after 1 year)
- Annual leave purchase scheme
- Enhanced sick pay
- Employer pension contributions
- Death in service benefit
- Free Will writing
- Eyecare vouchers
- Blue light card discounts
- Training and development opportunities
- Flexible working and family-friendly policies
- Wellbeing support and employee assistance program
Equal Opportunities
Waythrough is committed to diversity and inclusion. We encourage applications from all backgrounds and experiences, including those with lived experience of substance use. For application support, contact people.recruitment@waythrough.org.uk.
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Administration Team Manager employer: Forward Leeds
Contact Detail:
Forward Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Team Manager
✨Tip Number 1
Familiarise yourself with the specific administrative processes and compliance standards relevant to the role. Understanding the Care Quality Commission (CQC) requirements will give you an edge, as you'll be able to demonstrate your knowledge during discussions.
✨Tip Number 2
Network with current or former employees of Waythrough or similar organisations. They can provide insights into the company culture and expectations, which can help you tailor your approach when discussing your leadership experience.
✨Tip Number 3
Prepare to discuss your management style and how you've successfully led teams in the past. Be ready to share specific examples of how you've improved administrative processes or ensured compliance in previous roles.
✨Tip Number 4
Show your commitment to the mission of Waythrough by researching their services and understanding the challenges they face. This will allow you to articulate how your skills can contribute to breaking down barriers for those in need during your conversations.
We think you need these skills to ace Administration Team Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements for the Administration Team Manager position. Tailor your application to highlight how your experience aligns with these aspects.
Highlight Relevant Experience: Emphasise your previous management experience and any relevant qualifications in business administration or management. Use specific examples to demonstrate your leadership skills and administrative expertise.
Showcase Compliance Knowledge: Since the role involves overseeing compliance with Care Quality Commission (CQC) standards, mention any experience you have with regulatory compliance or quality assurance processes in your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your CV but also expresses your passion for the mission of Waythrough. Explain why you want to work with them and how you can contribute to their vision of breaking down barriers to support.
How to prepare for a job interview at Forward Leeds
✨Showcase Your Leadership Skills
As an Administration Team Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to supervision and guidance.
✨Understand Compliance Standards
Familiarise yourself with Care Quality Commission (CQC) standards and any relevant regulatory requirements. Be ready to discuss how you would ensure compliance within the administrative processes.
✨Highlight Your Administrative Experience
Make sure to emphasise your strong administrative background. Discuss specific tools or systems you've used, such as SystmOne, and how they have helped improve efficiency in your previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges in managing administrative operations and how you would address them effectively.
