At a Glance
- Tasks: Assist stranded EV drivers with rapid charging and basic roadside support.
- Company: Join a growing company in the exciting EV roadside support sector.
- Benefits: Earn £20 per hour, plus overtime, bonuses, and a company van.
- Other info: Enjoy a flexible 4 on/4 off shift pattern with long-term career growth.
- Why this job: Be part of the EV revolution and help drivers get back on the road.
- Qualifications: Experience in roadside recovery or automotive service preferred.
Locations: South M25 / West Kent (3 Roles)
Salary: £20 per hour + Overtime + Bonus (43,680 plus on call plus bonus)
Shift Pattern: 4 on / 4 off – 12 Hour Shifts
Start Date: 22nd June
Our client is expanding following major contract growth within the EV roadside support sector. They are now looking to recruit multiple Roadside Recovery Technicians to support electric vehicle drivers requiring roadside charging assistance and light vehicle support. This is not traditional “tow truck” recovery work. The role focuses on helping stranded EV drivers safely get moving again through rapid roadside charging support, battery assistance and customer care.
The Role
- You will attend roadside breakdown situations involving electric vehicles and provide safe, professional assistance to customers.
- The position is customer-facing and requires somebody who can remain calm under pressure and deliver a reassuring service experience.
Key Responsibilities
- Providing roadside EV charging support using company-provided equipment
- Assisting customers who have run out of charge
- Carrying out basic roadside support including 12V battery changes
- Remaining with customers where additional support or recovery is required
- Ensuring all work is completed safely and professionally
- Delivering excellent customer service during breakdown situations
- Working closely with the wider roadside and control teams
Ideal Background
- Roadside recovery
- Breakdown assistance
- Vehicle recovery
- Automotive service backgrounds
- Ex-military vehicle/mechanical personnel
- EV or hybrid vehicle environments
Requirements
- Previous roadside recovery or breakdown experience preferred
- Ability to remain calm and professional under pressure
- Comfortable working independently
- Basic mechanical knowledge
- Able to change and test 12V batteries
- Full UK driving licence
- ADR qualification beneficial but not essential
What’s On Offer
- £20 per hour
- Overtime opportunities
- Bonus scheme
- Company van and EV charging equipment provided
- 4 on / 4 off shift rotation
- On-call allowance and support
- Growing business with long-term opportunities
Shift Details
- Day Shift: 7am – 7pm
- On Call: 7pm – 7am
- 4 days on / 4 days off rotation
Recruitment Process
- CV submissions taking place this week
- Second interviews scheduled for the end of next week
- Start date: 22nd June
Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Roadside Recovery Technician EV in Sevenoaks employer: Forward Assist Recruitment
Join a forward-thinking company that is at the forefront of the electric vehicle revolution, offering competitive pay and a supportive work culture. With a focus on employee growth and development, we provide comprehensive training and opportunities for advancement in a rapidly expanding sector. Enjoy the benefits of a flexible shift pattern, overtime options, and a bonus scheme, all while making a meaningful impact by assisting EV drivers in need.
Contact Details:
Forward Assist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Recovery Technician EV in Sevenoaks
✨Tip Number 1
Get to know the company! Research their values and recent projects in the EV sector. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with recruiters or during interviews, be ready to explain why you're the perfect fit for the Roadside Recovery Technician role. Highlight your experience and how you can provide excellent customer service under pressure.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and possibly even a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team and ready to support EV drivers in need.
We think you need these skills to ace Roadside Recovery Technician EV in Sevenoaks
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in roadside recovery or automotive service. We want to see how your background fits with the role of a Roadside Recovery Technician, so don’t be shy about showcasing your skills!
Showcase Customer Service Skills:Since this role is all about helping EV drivers in need, emphasise any customer-facing experience you have. We’re looking for candidates who can stay calm under pressure and provide excellent service, so let that shine through!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Forward Assist Recruitment
✨Know Your EV Stuff
Brush up on your knowledge of electric vehicles and their charging systems. Familiarise yourself with common issues EV drivers face and how to resolve them. This will show that you're not just a technician, but someone who understands the unique challenges of the role.
✨Stay Calm Under Pressure
Since this role involves assisting customers in stressful situations, practice staying calm and collected. Think of scenarios where you might need to reassure a distressed driver and prepare responses that convey confidence and empathy.
✨Customer Service is Key
This position is customer-facing, so highlight your experience in delivering excellent service. Prepare examples of how you've handled difficult customers or situations in the past, showcasing your ability to provide a reassuring service experience.
✨Show Your Mechanical Know-How
Be ready to discuss your basic mechanical knowledge, especially regarding 12V battery changes. If you have any relevant experience, share specific examples that demonstrate your skills and how they relate to the responsibilities of the role.
