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- Tasks: Lead daily operations of processing phones and tech, ensuring efficiency and quality.
- Company: Join a dynamic team reconditioning tech on a massive scale.
- Benefits: Competitive salary of £32,000 with opportunities for growth and development.
- Why this job: Make an impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in operations supervision and strong analytical skills required.
- Other info: Flexible shifts, including weekends and evenings, to suit operational needs.
Our client is seeking an Operations Processing Supervisor to oversee the day-to-day operations of inbound processing and ensure efficient workflow within the operational team. This role will involve managing change requests from the QEC Manager and Operations Manager, resolving day-to-day employee issues, and focusing on efficiency metrics, units per hour (UPH), and the value of stock throughput.
Key Responsibilities:
- Daily Operations Management: Oversee the day-to-day running of inbound processing operations, ensuring that all activities are carried out efficiently and according to organisational standards. Monitor operational performance, focusing on maximizing UPH and stock throughput while maintaining quality and safety standards.
- Change Requests Oversight: Collaborate with the QEC Manager and Operations Manager to manage change requests, ensuring timely implementation and evaluation of changes in operations. Provide feedback and recommendations on process improvements based on change requests and operational observations.
- Employee Management: Address day-to-day employee issues and concerns, fostering a positive and productive work environment. Provide guidance and support to team members, facilitating their development and addressing performance-related matters as necessary.
- Efficiency and Performance Monitoring: Analyse workflow and operational metrics to identify areas for improvement, focusing on efficiency, quality, and throughput. Develop and implement strategies to enhance operational efficiency and effectiveness, aligning with organisational goals.
- Reporting and Communication: Prepare and present reports on operational performance, presenting key metrics and insights to management. Facilitate clear communication between departments to ensure alignment on operational goals and priorities.
- Shift Management: Work a flexible schedule, including split shifts with potential weekend and evening work required based on shift allocations and operational needs.
Qualifications:
- Proven experience in an operations supervisory role, preferably within a processing or manufacturing environment.
- Strong understanding of operational efficiency metrics and ability to analyse performance data.
- Excellent leadership, communication, and problem-solving skills, with the ability to manage a diverse team.
- Proficiency in using operational management software and tools for tracking and reporting.
Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Operations Processing Supervisor employer: Forward Assist Recruitment
Contact Detail:
Forward Assist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Processing Supervisor
✨Tip Number 1
Highlight your military experience in your conversations. Emphasise how your leadership skills and ability to manage diverse teams can translate into the operations processing environment.
✨Tip Number 2
Familiarise yourself with operational efficiency metrics like UPH and stock throughput. Being able to discuss these metrics confidently will show your understanding of the role's requirements.
✨Tip Number 3
Prepare examples of how you've successfully implemented process improvements in previous roles. This will demonstrate your proactive approach to enhancing operational efficiency.
✨Tip Number 4
Be ready to discuss your experience with operational management software. Showing that you are tech-savvy and can adapt to new tools will be a big plus for this position.
We think you need these skills to ace Operations Processing Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, especially in processing or manufacturing environments. Emphasise any technical skills and leadership roles you've held, particularly if you have a military background.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Discuss how your previous experiences align with managing change requests, employee issues, and operational efficiency metrics.
Highlight Relevant Skills: In your application, clearly outline your understanding of operational efficiency metrics and your ability to analyse performance data. Mention any specific software tools you are proficient in that relate to operational management.
Showcase Leadership Experience: Since the role requires strong leadership skills, provide examples of how you've successfully managed teams in the past. Discuss any strategies you've implemented to improve team performance and foster a positive work environment.
How to prepare for a job interview at Forward Assist Recruitment
✨Showcase Your Leadership Skills
As an Operations Processing Supervisor, you'll need to demonstrate your ability to lead a diverse team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved team performance.
✨Understand Operational Metrics
Familiarise yourself with key operational efficiency metrics such as units per hour (UPH) and stock throughput. Be ready to discuss how you've used these metrics in previous roles to drive improvements and achieve organisational goals.
✨Prepare for Change Management Questions
Since the role involves managing change requests, anticipate questions about your experience with change management. Think of specific instances where you've implemented changes and the impact they had on operations.
✨Communicate Clearly and Effectively
Effective communication is crucial in this role. Practice articulating your thoughts clearly, especially when discussing operational performance and strategies for improvement. This will help you convey your ideas confidently during the interview.
