At a Glance
- Tasks: Lead the service department, ensuring equipment is safe and ready to perform.
- Company: A trusted name in plant hire with over 40 years of experience.
- Benefits: Competitive salary, ongoing learning, gym membership, and volunteer day.
- Other info: Opportunity for personal growth and development in a dynamic industry.
- Why this job: Make a real impact in a collaborative and inclusive environment.
- Qualifications: Proven management experience and strong leadership skills required.
The predicted salary is between 37000 - 40000 £ per year.
We're Hiring: Service Manager Based in Hemel Hempstead. Competitive Salary (DOE). Our client has been supporting the UK construction industry with reliable plant hire for over 40 years. Known for our personal service and sustainable solutions, we take pride in doing things differently. People are at the heart of what they do.
We're looking for an experienced Service Manager to join their team and lead the service department, ensuring their fleet remains safe, compliant, and ready to perform. This is a fantastic opportunity for a strong people leader with plant industry knowledge, excellent organisation skills, and a drive for continuous improvement.
What you'll do
- Manage the day-to-day running of the service department effectively
- Oversee hire equipment checks, including Service Red Pen Checks
- Lead workshop health & safety standards and safe working practices
- Manage major and minor repairs to maximise equipment availability
- Supervise and support workshop staff performance and development
- Ensure statutory training is up to date across the team
- Maintain workshop and yard compliance standards
- Process workshop staff timesheets accurately and on time
- Deliver toolbox talks and regular team briefings
- Communicate performance targets, objectives, and company updates to staff
- Analyse weekly purchase order reports to identify savings and highlight overspend
- Support recruitment of workshop fitters when required
- Drive improvements in engagement, productivity, and retention across the team
What we're looking for
- Proven experience in a management or supervisory role
- Strong leadership and team management skills
- Organised, driven, and focused approach to work
- Excellent attention to detail
- Ability to meet strict deadlines in a fast-paced environment
- Strong communication and people management skills
- Health & Safety focused mindset
- Good knowledge of Microsoft Excel
- NVQ Level 3 in Plant Maintenance or equivalent
- Plant hire, workshop, or construction equipment experience preferred
What you'll get
- A role with purpose and opportunity to make an impact
- A collaborative and inclusive environment
- Ongoing learning and development opportunities
- £250 'Love to Learn' voucher each year to support your personal growth and learning goals
- One Volunteer Day per year to spend helping a cause that you care about
- Subsidised gym membership - we'll cover 50% of your monthly cost (subject to criteria)
- 25 days' holiday +
Service Manager in London employer: Forward Assist Recruitment
At Forward Assist Recruitment, we pride ourselves on being an exceptional employer that values our employees' growth and well-being. Located in England, our vibrant work culture fosters collaboration and innovation, while offering competitive benefits such as a salary of up to £36,000, generous annual leave, and enhanced family leave policies. Join us to elevate your career in a supportive environment where your contributions truly matter.
Contact Details:
Forward Assist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Forward Assist Recruitment, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Service Manager at Forward Assist Recruitment.
We think you need these skills to ace Service Manager in London
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Forward Assist Recruitment
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
