At a Glance
- Tasks: Lead the service department, ensuring equipment is safe and ready to perform.
- Company: Join a leading plant hire company with over 40 years of experience.
- Benefits: Competitive salary, ongoing learning, gym membership, and generous holiday allowance.
- Other info: Enjoy team socials and a supportive workplace culture.
- Why this job: Make a real impact in a collaborative environment focused on personal growth.
- Qualifications: Experience in management, strong leadership skills, and health & safety knowledge.
Based in Hemel Hempstead, our client has been supporting the UK construction industry with reliable plant hire for over 40 years. Known for their personal service and sustainable solutions, they take pride in doing things differently. People are at the heart of what they do.
We’re looking for an experienced Service Manager to join their team and lead the service department, ensuring their fleet remains safe, compliant, and ready to perform. This is a fantastic opportunity for a strong people leader with plant industry knowledge, excellent organisation skills, and a drive for continuous improvement.
What you'll do
- Manage the day-to-day running of the service department effectively
- Oversee hire equipment checks, including Service Red Pen Checks
- Lead workshop health & safety standards and safe working practices
- Manage major and minor repairs to maximise equipment availability
- Supervise and support workshop staff performance and development
- Ensure statutory training is up to date across the team
- Maintain workshop and yard compliance standards
- Process workshop staff timesheets accurately and on time
- Deliver toolbox talks and regular team briefings
- Communicate performance targets, objectives, and company updates to staff
- Analyse weekly purchase order reports to identify savings and highlight overspend
- Support recruitment of workshop fitters when required
- Drive improvements in engagement, productivity, and retention across the team
What we're looking for
- Proven experience in a management or supervisory role
- Strong leadership and team management skills
- Organised, driven, and focused approach to work
- Excellent attention to detail
- Ability to meet strict deadlines in a fast-paced environment
- Strong communication and people management skills
- Health & Safety focused mindset
- Good knowledge of Microsoft Excel
- NVQ Level 3 in Plant Maintenance or equivalent
- Plant hire, workshop, or construction equipment experience preferred
What you'll get
- A role with purpose and opportunity to make an impact
- A collaborative and inclusive environment
- Ongoing learning and development opportunities
- £250 ‘Love to Learn’ voucher each year to support your personal growth and learning goals
- One Volunteer Day per year to spend helping a cause that you care about
- Subsidised gym membership – we’ll cover 50% of your monthly cost (subject to criteria)
- 25 days’ holiday + bank holidays
- Enhanced maternity and paternity leave
- Mental health & wellbeing support programmes
- Regular team socials and events
Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Service Manager in Hemel Hempstead employer: Forward Assist Recruitment
Join a forward-thinking company in Hemel Hempstead that has been a cornerstone of the UK construction industry for over 40 years, where people are truly at the heart of operations. As a Service Manager, you will thrive in a collaborative and inclusive environment that prioritises ongoing learning and development, offering unique benefits such as a £250 'Love to Learn' voucher and a subsidised gym membership. With a strong focus on employee wellbeing and a commitment to making a positive impact, this role provides an excellent opportunity for personal and professional growth.
Contact Details:
Forward Assist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the plant hire or construction industry. You never know who might have a lead on that perfect Service Manager role. Plus, personal recommendations can really make you stand out!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to service and sustainability. This will help you tailor your answers and show them you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've managed teams and improved processes in previous roles. This is your chance to shine and demonstrate that you’re the right fit for leading their service department!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Manager in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership abilities and any relevant plant industry knowledge to show us you're the right fit for the Service Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've led teams or improved processes in previous roles, so we can see your drive for continuous improvement.
Showcase Your Communication Skills:Since strong communication is key for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts logically, making it easy for us to understand your qualifications.
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and you’ll have access to all the latest updates about the role and our company.
How to prepare for a job interview at Forward Assist Recruitment
✨Know Your Stuff
Make sure you brush up on your plant hire and workshop management knowledge. Familiarise yourself with the latest health and safety regulations, as well as any specific equipment used in the industry. This will show that you're not just a people leader but also someone who understands the technical side of the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you improved team performance or handled conflicts effectively. Being able to demonstrate your leadership style and how it aligns with the company's values will set you apart.
✨Be Organised and Detail-Oriented
Since the role requires excellent organisation skills, come prepared with a structured approach to your interview. Bring a notebook with key points you want to discuss, and be ready to talk about how you manage tasks and deadlines in a fast-paced environment.
✨Engage and Communicate
During the interview, make sure to engage with your interviewers. Ask questions about the company culture and their expectations for the Service Manager role. This shows that you're genuinely interested and helps you assess if it's the right fit for you too.
