At a Glance
- Tasks: Assist stranded EV drivers with rapid charging and basic roadside support.
- Company: Join a growing company in the exciting EV roadside support sector.
- Benefits: Earn £20 per hour, plus overtime, bonuses, and a company van.
- Other info: Enjoy a flexible 4 on/4 off shift pattern with great career growth potential.
- Why this job: Make a real difference by helping electric vehicle drivers get back on the road.
- Qualifications: Experience in roadside recovery or automotive service preferred.
Locations: Heathrow/ Watford area
Salary: £20 per hour + Overtime + Bonus (43,680 plus on call plus bonus)
Shift Pattern: 4 on / 4 off – 12 Hour Shifts
Start Date: 22nd June
Our client is expanding following major contract growth within the EV roadside support sector. They are now looking to recruit multiple Roadside Recovery Technicians to support electric vehicle drivers requiring roadside charging assistance and light vehicle support. This is not traditional “tow truck” recovery work. The role focuses on helping stranded EV drivers safely get moving again through rapid roadside charging support, battery assistance and customer care.
The Role
- You will attend roadside breakdown situations involving electric vehicles and provide safe, professional assistance to customers.
- The position is customer-facing and requires somebody who can remain calm under pressure and deliver a reassuring service experience.
Key Responsibilities
- Providing roadside EV charging support using company-provided equipment
- Assisting customers who have run out of charge
- Carrying out basic roadside support including 12V battery changes
- Remaining with customers where additional support or recovery is required
- Ensuring all work is completed safely and professionally
- Delivering excellent customer service during breakdown situations
- Working closely with the wider roadside and control teams
Ideal Background
We are keen to speak with candidates from:
- Roadside recovery
- Breakdown assistance
- Vehicle recovery
- Automotive service backgrounds
- Ex-military vehicle/mechanical personnel
- EV or hybrid vehicle environments
Requirements
- Previous roadside recovery or breakdown experience preferred
- Ability to remain calm and professional under pressure
- Comfortable working independently
- Basic mechanical knowledge
- Able to change and test 12V batteries
- Full UK driving licence
- ADR qualification beneficial but not essential
What’s On Offer
- £20 per hour
- Overtime opportunities
- Bonus scheme
- Company van and EV charging equipment provided
- 4 on / 4 off shift rotation
- On-call allowance and support
- Growing business with long-term opportunities
Shift Details
- Day Shift: 7am – 7pm
- On Call: 7pm – 7am
- 4 days on / 4 days off rotation
Recruitment Process
- CV submissions taking place this week
- Second interviews scheduled for the end of next week
- Start date: 22nd June
Forward Assist Recruitment is operating as an employment agency. Forward Assist Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Roadside Recovery Technician EV in Heathrow employer: Forward Assist Recruitment
Join a forward-thinking company that is at the forefront of the electric vehicle revolution, offering competitive pay and a supportive work environment in the Heathrow/Watford area. With a focus on employee growth and a commitment to excellent customer service, you will have the opportunity to develop your skills while making a meaningful impact in the EV roadside support sector. Enjoy a flexible 4 on/4 off shift pattern, overtime opportunities, and a bonus scheme, all while working with cutting-edge technology and a dedicated team.
Contact Details:
Forward Assist Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Recovery Technician EV in Heathrow
✨Tip Number 1
Get to know the company and its values before your interview. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to roadside recovery and customer service. We want you to feel confident when discussing your experience and how it relates to helping EV drivers.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you've remained calm under pressure, as this role requires a steady hand when assisting stranded EV drivers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Roadside Recovery Technician EV in Heathrow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in roadside recovery or automotive services. We want to see how your background fits with the role of a Roadside Recovery Technician, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting EV drivers and how you can provide excellent customer service under pressure. Let us know what makes you the perfect fit for our team.
Showcase Your Problem-Solving Skills:In this role, you’ll need to think on your feet. Highlight any experiences where you’ve successfully resolved issues or provided support in challenging situations. We love candidates who can stay calm and professional when things get tough!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in directly from interested candidates!
How to prepare for a job interview at Forward Assist Recruitment
✨Know Your EV Stuff
Make sure you brush up on your knowledge of electric vehicles and their charging systems. Familiarise yourself with common issues EV drivers face and how to resolve them. This will show that you're not just interested in the role, but that you understand the unique challenges of roadside recovery for electric vehicles.
✨Customer Service is Key
Since this role is customer-facing, practice how you would handle different customer scenarios. Think about how to remain calm under pressure and reassure customers who might be stressed. Role-playing with a friend can help you get comfortable with delivering excellent service during breakdown situations.
✨Show Off Your Mechanical Skills
Be prepared to discuss your mechanical knowledge and any relevant experience you have. If you've done basic roadside support or battery changes before, share those stories! Highlighting your hands-on skills will demonstrate that you can handle the practical aspects of the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company and the role. Inquire about the team you'll be working with or the types of EVs you'll encounter most often. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
