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For Companies At a Glance
- Tasks: Process customer orders and manage updates while keeping everything running smoothly.
- Company: Well-established business with a supportive and organised team.
- Benefits: Competitive salary, quick start, and a dynamic work environment.
- Other info: Perfect for those who thrive in a busy, structured environment.
- Why this job: Join a solid team and make a real difference in customer service.
- Qualifications: Experience in customer service or admin, strong attention to detail, and good communication skills.
The predicted salary is between 26436 - 26436 £ per year.
A well-established business is looking for someone organised, proactive and genuinely good with people to join their Customer Service team. This is the kind of role where attention to detail really matters. You’ll be the person keeping orders moving, customers updated and internal teams aligned so everything runs smoothly behind the scenes.
THE ROLE
- Processing customer orders accurately
- Managing amendments, cancellations and updates
- Checking pricing, stock levels and delivery dates
- Speaking with customers over the phone and email regarding order updates
- Working closely with Sales, Warehouse, Logistics and Finance teams
- Helping resolve issues quickly and professionally
- Supporting reporting and general admin tasks
WHAT THEY’RE LOOKING FOR
- Previous customer service, admin or order processing experience
- Strong attention to detail
- Confident using Microsoft Office systems
- Good communication skills both over the phone and email
- Someone organised who can juggle multiple priorities without flapping
- Experience using ERP/order systems would be a huge bonus
This would suit someone who enjoys being busy, likes structure, and takes pride in keeping things running properly. If you’re looking for a quick-start opportunity with a solid team and a supportive environment, I’d love to chat.
Customer service Admin in Bury employer: Forward Assist Recruitment
Contact Detail:
Forward Assist Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer service Admin in Bury
✨Tip Number 1
Get to know the company! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be dealing with customers and internal teams, being clear and confident is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be proactive during the interview. Ask insightful questions about the role and the team dynamics. This shows you're not just there to answer questions but are genuinely interested in how you can contribute.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Customer service Admin in Bury
Some tips for your application 🫡
Show Off Your Organisational Skills: In your application, highlight any experience you have with managing multiple tasks or projects. We want to see how you keep things running smoothly, just like you'll be doing in the role!
Be Detail-Oriented: Since attention to detail is key for this position, make sure to proofread your application. We love candidates who take the time to ensure everything is accurate and well-presented.
Communicate Clearly: Whether it's in your cover letter or CV, use clear and concise language. Show us that you can communicate effectively, as you'll be doing a lot of that with customers and internal teams.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Forward Assist Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role inside out. Familiarise yourself with customer service principles, order processing, and the specific tasks mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Organisational Skills
Since the role requires strong organisational skills, prepare examples from your past experiences where you've successfully managed multiple priorities. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate how you keep things running smoothly.
✨Brush Up on Communication
As you'll be communicating with customers and internal teams, practice your verbal and written communication skills. Think of scenarios where you've resolved issues or provided updates effectively. This will help you convey your ability to handle customer interactions professionally.
✨Be Ready for Technical Questions
If you have experience with ERP/order systems or Microsoft Office, be prepared to discuss it. Think of specific instances where you've used these tools to improve efficiency or accuracy in your work. This will show that you can hit the ground running in the new role.