At a Glance
- Tasks: Assist stranded EV drivers with rapid charging and basic roadside support.
- Company: Expanding company in the electric vehicle roadside support sector.
- Benefits: Earn £20 per hour, plus overtime, bonuses, and a company van.
- Other info: 4 on/4 off shifts with excellent long-term career opportunities.
- Why this job: Join a growing industry and help drivers get back on the road.
- Qualifications: Experience in roadside recovery or automotive service preferred.
The predicted salary is between 40000 - 50000 £ per year.
Salary: £20 per hour + Overtime + Bonus (43,680 plus on call plus bonus)
Shift Pattern: 4 on / 4 off – 12 Hour Shifts
Start Date: 22nd June
Our client is expanding following major contract growth within the EV roadside support sector. They are now looking to recruit multiple Roadside Recovery Technicians to support electric vehicle drivers requiring roadside charging assistance and light vehicle support. This is not traditional “tow truck” recovery work. The role focuses on helping stranded EV drivers safely get moving again through rapid roadside charging support, battery assistance and customer care.
The Role
- You will attend roadside breakdown situations involving electric vehicles and provide safe, professional assistance to customers.
- The position is customer-facing and requires somebody who can remain calm under pressure and deliver a reassuring service experience.
Key Responsibilities
- Providing roadside EV charging support using company-provided equipment
- Assisting customers who have run out of charge
- Carrying out basic roadside support including 12V battery changes
- Remaining with customers where additional support or recovery is required
- Ensuring all work is completed safely and professionally
- Delivering excellent customer service during breakdown situations
- Working closely with the wider roadside and control teams
Ideal Background
- Roadside recovery
- Breakdown assistance
- Vehicle recovery
- Automotive service backgrounds
- Ex-military vehicle/mechanical personnel
- EV or hybrid vehicle environments
Requirements
- Previous roadside recovery or breakdown experience preferred
- Ability to remain calm and professional under pressure
- Comfortable working independently
- Basic mechanical knowledge
- Able to change and test 12V batteries
- Full UK driving licence
- ADR qualification beneficial but not essential
What's On Offer
- £20 per hour
- Overtime opportunities
- Bonus scheme
- Company van and EV charging equipment provided
- 4 on / 4 off shift rotation
- On-call allowance and support
- Growing business with long-term opportunities
Shift Details
- Day Shift: 7am – 7pm
- On Call: 7pm – 7am
- 4 days on / 4 days off rotation
Roadside Recovery Technician – EV Charging Support employer: Forward Assist Recruitment Ltd
Join a forward-thinking company at the forefront of the electric vehicle revolution, where your role as a Roadside Recovery Technician will not only offer competitive pay and overtime opportunities but also a chance to make a real difference in customer experiences. With a supportive work culture that values professionalism and calmness under pressure, you'll benefit from comprehensive training, a company van, and the latest EV charging equipment, all while enjoying a balanced 4 on/4 off shift pattern that promotes work-life harmony. This is an exciting opportunity to grow within a rapidly expanding sector, ensuring you are part of a team that is shaping the future of roadside assistance.
Contact Details:
Forward Assist Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Recovery Technician – EV Charging Support
✨Tip Number 1
Network like a pro! Reach out to folks in the EV sector, attend industry events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with hiring managers or recruiters, be ready to explain why you're the perfect fit for the Roadside Recovery Technician role. Highlight your experience and how you can keep calm under pressure.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during interviews. It’s all about proving you’ve got what it takes to assist EV drivers effectively.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to spot your enthusiasm for joining the team.
We think you need these skills to ace Roadside Recovery Technician – EV Charging Support
Some tips for your application 🫡
Show Your Passion for EVs:When you're writing your application, let us know why you're excited about working in the EV sector. Share any personal experiences or interests related to electric vehicles that make you a great fit for this role.
Highlight Relevant Experience:Make sure to emphasise any previous roadside recovery or breakdown assistance experience you have. If you've worked with EVs or have a background in automotive service, shout about it! We want to see how your skills align with what we need.
Keep It Professional Yet Friendly:Since this role is customer-facing, your application should reflect your ability to remain calm and professional under pressure. Use a friendly tone to show us that you can deliver excellent customer service even in challenging situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Forward Assist Recruitment Ltd
✨Know Your EV Stuff
Make sure you brush up on your knowledge of electric vehicles and the specific challenges they face. Understanding how to assist with charging issues and basic mechanical support will show that you're not just familiar with the role, but genuinely interested in it.
✨Stay Calm Under Pressure
Since this role involves helping customers in stressful situations, practice how you would handle high-pressure scenarios. Think of examples from your past experiences where you remained calm and provided excellent customer service, as this will be key in your interview.
✨Showcase Your Customer Service Skills
Prepare to discuss your approach to customer care. This position is all about reassuring stranded drivers, so think of times when you've gone above and beyond for a customer. Highlighting these experiences will demonstrate your suitability for the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company’s growth in the EV sector or their training processes. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
