At a Glance
- Tasks: Assist stranded EV drivers with rapid charging and basic roadside support.
- Company: Join a growing company in the exciting EV roadside support sector.
- Benefits: Earn £20 per hour, plus overtime, bonuses, and a company van.
- Other info: Enjoy a flexible 4 on / 4 off shift pattern with long-term career growth.
- Why this job: Be part of the electric vehicle revolution and help drivers get back on the road.
- Qualifications: Experience in roadside recovery or automotive service preferred.
The predicted salary is between 40000 - 45000 £ per year.
Salary: £20 per hour + Overtime + Bonus (43,680 plus on call plus bonus)
Shift Pattern: 4 on / 4 off – 12 Hour Shifts
Start Date: 22nd June
Our client is expanding following major contract growth within the EV roadside support sector. They are now looking to recruit multiple Roadside Recovery Technicians to support electric vehicle drivers requiring roadside charging assistance and light vehicle support. This is not traditional “tow truck” recovery work. The role focuses on helping stranded EV drivers safely get moving again through rapid roadside charging support, battery assistance and customer care.
The Role
You will attend roadside breakdown situations involving electric vehicles and provide safe, professional assistance to customers. The position is customer-facing and requires somebody who can remain calm under pressure and deliver a reassuring service experience.
Key Responsibilities
- Providing roadside EV charging support using company-provided equipment
- Assisting customers who have run out of charge
- Carrying out basic roadside support including 12V battery changes
- Remaining with customers where additional support or recovery is required
- Ensuring all work is completed safely and professionally
- Delivering excellent customer service during breakdown situations
- Working closely with the wider roadside and control teams
Ideal Background
- Roadside recovery
- Breakdown assistance
- Vehicle recovery
- Automotive service backgrounds
- Ex-military vehicle/mechanical personnel
- EV or hybrid vehicle environments
Requirements
- Previous roadside recovery or breakdown experience preferred
- Ability to remain calm and professional under pressure
- Comfortable working independently
- Basic mechanical knowledge
- Able to change and test 12V batteries
- Full UK driving licence
- ADR qualification beneficial but not essential
What's On Offer
- £20 per hour
- Overtime opportunities
- Bonus scheme
- Company van and EV charging equipment provided
- 4 on / 4 off shift rotation
- On-call allowance and support
- Growing business with long-term opportunities
Shift Details
- Day Shift: 7am – 7pm
- On Call: 7pm – 7am
- 4 days on / 4 days off rotation
Roadside Recovery Technician – EV Charging Support in London employer: Forward Assist Recruitment Ltd
Join a forward-thinking company at the forefront of the electric vehicle revolution, where your role as a Roadside Recovery Technician will not only offer competitive pay and overtime opportunities but also a chance to make a real difference in customer experiences. With a supportive work culture that values professionalism and calmness under pressure, you'll benefit from comprehensive training, a company van, and the latest EV charging equipment, all while enjoying a balanced 4 on/4 off shift pattern that promotes work-life harmony.
Contact Details:
Forward Assist Recruitment Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Recovery Technician – EV Charging Support in London
✨Tip Number 1
Network like a pro! Reach out to folks in the EV sector, attend local meetups, or join online forums. The more connections we make, the better our chances of landing that Roadside Recovery Technician gig.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to explain why you're the perfect fit for the role. Highlight your experience in roadside recovery and your calm approach under pressure.
✨Tip Number 3
Show off your skills! If you can, demonstrate your mechanical knowledge or even do a mock battery change. This hands-on approach can really impress hiring managers and show them you mean business.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Roadside Recovery Technician – EV Charging Support in London
Some tips for your application 🫡
Show Your Passion for EVs:When you're writing your application, let us know why you're excited about working in the EV sector. Share any personal experiences or interests related to electric vehicles that make you a great fit for this role.
Highlight Relevant Experience:Make sure to emphasise any previous roadside recovery or breakdown assistance experience you have. If you've worked with EVs or have mechanical knowledge, shout about it! We want to see how your background aligns with what we need.
Keep It Professional Yet Friendly:Since this role is customer-facing, your application should reflect your ability to remain calm and professional under pressure. Use a friendly tone to show us that you can deliver excellent customer service even in challenging situations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Forward Assist Recruitment Ltd
✨Know Your EVs
Make sure you brush up on your knowledge of electric vehicles and their charging systems. Understanding how to assist customers with EV-related issues will show that you're serious about the role and can provide the support they need.
✨Stay Calm Under Pressure
Since this role involves helping customers in stressful situations, practice staying calm and collected. Think of examples from your past experiences where you successfully managed pressure, as these will be great to share during the interview.
✨Customer Service is Key
This position is all about providing excellent customer service. Prepare to discuss how you've handled difficult customer interactions in the past and what steps you took to ensure a positive outcome.
✨Show Your Mechanical Skills
Be ready to talk about your mechanical knowledge and any relevant experience you have, especially with 12V battery changes. If you have specific examples of when you've used these skills, make sure to highlight them!
