Office Assistant Office Assistant (5121)

Overview

The Office Assistant is responsible for providing effective support in the office, delivering essential support to staff members and managing the diaries of several Partners. The role is predominantly office-based and requires delivering exceptional client service in all aspects of the role.

Forvis Mazars is a leading global professional services network providing audit & assurance, tax, and advisory services. Forvis Mazars in the UK spans 14 offices across the nation and has over 3,400 professionals, with 190 partners. We are committed to diversity, equity and inclusion and to helping our people grow and contribute from day one.

Responsibilities

• Continually assess the effectiveness of processes and procedures and report back to the Office Manager.
• Continually seek ways to make full use of technology to improve processes and efficiency, promote agile working, and reduce reliance on paper.
• Pro-actively develop effective working relationships with Partners and Managers to understand their needs and offer advice and solutions to problems and improve ways of working.
• Deliver exceptional service in the office, with a particular emphasis on front-of-house operations.
• Provide support for day-to-day facilities operations to maintain a welcoming, clean, secure and safe working environment for team members and visitors.
• Support local application of health and safety policy, including: first aid and incident reporting; fire drills; office inspections; inductions for new team members; providing health and safety feedback to the Office Manager; and assisting with visitor and contractor visits.
• Conduct Right to Work checks for new joiners and ensure effective onboarding, including executing first day plans and facilitating office tours with emphasis on health and safety requirements.
• Provide basic IT troubleshooting in the office and escalate issues to relevant stakeholders, including the IT team and Office Manager.
• Provide switchboard support.
• Support and organise local office events, working with the events team for guidance and support where applicable.
• Support the management of post in the local office, as well as couriers.
• Provide effective diary management support to Partners, including: scheduling internal and external meetings; ensuring meeting requirements are met; liaising with internal/external stakeholders as necessary; understanding technical requirements (MS Teams) for virtual meetings; and supporting with meeting clashes and proactive diary review.
• Experience of supporting health and safety compliance in the workplace.
• Strong attention to detail, organisational and multi-tasking skills.
• Strong problem-solving abilities to address and resolve issues promptly and efficiently.
• Exceptional communication, presentation and interpersonal skills.
• A strong team player who works collaboratively.
• Passion for providing excellent client service.
• Flexible with the ability to work effectively under pressure and manage conflicting priorities.
• Advanced MS Office skills (Word, Excel and PowerPoint).

Company and culture

Join a collaborative and inclusive team where you can grow your skills, explore new opportunities, and contribute from day one. You will work with a diverse client base and gain experience that extends beyond your local team. Forvis Mazars values diverse backgrounds, perspectives, and experience, and is committed to attracting, developing and retaining the best talent. We promote an environment where you can belong to a team that values your ideas and makes an impact that matters.