Forum RCP specialises in delivering innovative commercialisation solutions for Shopping Centres and Retail Parks. With extensive experience in an ever-evolving retail industry, Forum provides tailored strategies that not only drive additional revenue but also enhance the shopping experience, increase dwell time, and add variety. Forum RCP partners with over 100 schemes across the UK, offering services such as sourcing and managing mall retailers, bespoke kiosks, seasonal pop-ups, promotional campaigns, and food & beverage operators.
We are looking for a bright, enthusiastic individual to work with the Account Management team across our
portfolio of venues in Scotland, the North East and North West. You will preferably have some experience in an office or retail environment, but this isn't essential as we will teach you the ropes and bring you up to speed on the industry. Attention to detail, great organisational skills and a 'can do attitude' are imperative to this role.
This is a hybrid role with offices in Gosforth, Newcastle upon Tyne. Regional travel may be
required to visit our managed shopping centres. Part-time hours may be available.
Role Responsibilities
- Process new sales leads from initial enquiry through to installation and ongoing management.
- Develop an in-depth understanding of our venues and to be able to speak confidently about the benefits of each to potential operators.
- Assist in delivering a diverse range of commercialisation and to maximise income for our clients.
- Use our bespoke booking system to ensure that all relevant documentation has been received.
- Proactively identify new opportunities for our schemes by contacting suitable local and national businesses.
- Create and update marketing and social media content to promote opportunities.
Candidate Specification
- Approachable with good customer service and interpersonal skills.
- Articulate, strong communicator with a capacity to develop and maintain relationships.
- Prioritisation of workload with good organisation and attention to detail.
- Self-motivated with a strong sense of initiative and personal ownership.
- Excellent IT skills and ability to learn new computer systems.
- Ability to assess and evaluate types of promotions and retail offers which would be attractive to the shopper demographics.
- Commercial acumen to work towards set financial targets.
- A good team player with a real ‘can do’ attitude.
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