At a Glance
- Tasks: Assist customers, handle sales transactions, and maintain store operations across campus.
- Company: Join a vibrant team at CSULB's Convenience Stores.
- Benefits: Flexible hours, gain work experience, and connect with fellow students.
- Other info: Work in a dynamic environment with opportunities for growth and learning.
- Why this job: Perfect for students looking to earn while studying and engage with the campus community.
- Qualifications: Must be a current CSULB student with strong communication skills.
The predicted salary is between 11.7 - 14.3 £ per hour.
AVAILABILITY NEEDS
Must be able to work a minimum of 12 hours per week. Saturday Rotations for Fall 2026 & Spring 2027. Must be available to work Monday-Thursday 6:30am-1:30pm or 1:00pm-8:30pm. Available evenings to support various campus events. Must upload 2027 spring schedule.
JOB SUMMARY
Under the direction of the Manager, the Convenience Store Associate-I assists customers by performing job duties throughout various Convenience Store locations, including the Bookstore C-Store, Art Store and other Convenience Stores across campus. This role is responsible for providing superior guest service, handling sales transactions, and maintaining store and dining area operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
- Provides excellent customer service at all times.
- Demonstrate knowledge of store products and services.
- Assist customers in all aspects of service fulfillment, including greeting customers, taking orders, collecting payment, and making change.
- Crosstrain and work in all Convenience Store locations as needed.
- Perform sales support functions related to POS.
- General housekeeping, stocking, organizing, pricing, and merchandising duties.
- Use computerized software to look up stock information and operate a cash register.
- Receive, verify, sort, and distribute goods and supplies.
- Make on-campus deliveries and represent Retail Services locations at campus events.
- Assist with clerical duties, research, and special projects.
- Answer telephone calls and emails, follow-up with appropriate personnel as needed.
- Maintain the cleanliness and sanitation of locations.
- Adhere to campus and company sustainability initiatives.
- Comply with all health and safety regulations of the Health Department and OSHA.
- Other duties as assigned, reasonably within the scope of the job.
CONDITIONS OF POSITION
The conditions of this position are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Schedule
Work shifts are scheduled during regular Convenience Store operating hours, which are Monday through Sunday with varied hours that include mornings, afternoons, evenings, and nights. Work schedules align with the CSULB Academic Calendar, with peak activity during academic semesters and reduced hours during academic breaks, based on operational needs. The employee must provide a minimum of 12 hours of availability during academic semesters; however actual hours assigned may vary.
Physical Demands
This position requires frequent standing, walking, and movement throughout retail areas. The employee must regularly lift and carry items up to 40 pounds, and perform tasks involving bending, reaching, kneeling, and climbing ladders or step stools. Pushing and pulling carts or hand trucks may be required. Travel between campus locations—sometimes up to ½ mile—is also necessary. Use of hands and fingers is essential for operating registers, handling merchandise, and completing clerical tasks. Work may take place in varying temperatures, including refrigerated areas and outdoor environments.
Work Environment
Work is primarily performed in busy convenience store and storage areas with tight workspaces and moderate to loud noise levels. Temperature conditions vary from climate-controlled indoor areas to outdoor environments, depending on assignment. Employees may also work in refrigerated areas. Duties are performed across multiple operating locations in the CSULB campus. The employee will work with chemicals used in cleaning and sanitizing location.
MINIMUM QUALIFICATIONS
Education and/or experience
The employee must be a current and active CSULB student enrolled in a minimum of 6 units.
Certificates, Licenses, Registrations
The employee must have the California Food Handler Card OR the ability to obtain the CA Food Handler Card within the first 30 days of employment.
Knowledge and Abilities
The employee must have the ability to effectively communicate in English both written and oral form. They must have excellent communication and interpersonal skills and must be customer service oriented. The employee must have the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. They must have the ability to follow written instructions regarding safety procedures. The employee must also have the ability to work in a fast-paced environment. The ability to understand and comply with University and Beach Shops policies and procedures is required.
Note: This is a union represented position. Please contact Human Resources with questions.
Convenience Store Associate - I in Lowick employer: Forty-Niner Shops
Forty-Niner Shops offers a dynamic work environment where employees can gain valuable experience in customer service and retail operations. The company promotes a culture of teamwork and flexibility, allowing staff to cross-train in various store locations. With opportunities for professional growth and involvement in campus events, it provides a supportive atmosphere for students and part-time workers.
StudySmarter Expert Advice🤫
We think this is how you could land Convenience Store Associate - I in Lowick
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Forty-Niner Shops, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Convenience Store Associate - I in Lowick
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Forty-Niner Shops that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Forty-Niner Shops will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Forty-Niner Shops and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Forty-Niner Shops
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Forty-Niner Shops, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Forty-Niner Shops!
