At a Glance
- Tasks: Support the Branch Director and deliver top-notch customer service at the trade counter.
- Company: Leading security distributor with a focus on teamwork and customer satisfaction.
- Benefits: Competitive salary, 20 days annual leave, and comprehensive training provided.
- Why this job: Join a dynamic team and enhance your skills in a thriving industry.
- Qualifications: Experience in a trade counter environment and strong customer service abilities.
- Other info: Permanent, full-time role with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading security distributor is looking for a Branch Assistant in the West of England. The role involves providing administrative support to the Branch Director while ensuring excellent customer service at the trade counter and via phone.
Ideal candidates will have prior experience in a trade counter environment and possess strong customer service skills.
This permanent, full-time position offers a competitive salary, 20 days annual leave, and full training.
Branch Sales & Admin Associate | Trade Counter employer: Fortus
Contact Detail:
Fortus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales & Admin Associate | Trade Counter
✨Tip Number 1
Get to know the company! Research their values and mission so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face at the trade counter. This will help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to reach out directly.
We think you need these skills to ace Branch Sales & Admin Associate | Trade Counter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in a trade counter environment and showcases your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Branch Sales & Admin Associate role. Let us know what excites you about working with us at StudySmarter.
Showcase Relevant Experience: When filling out your application, be sure to mention any previous roles that involved administrative support or customer service. We love seeing how your past experiences align with what we do!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fortus
✨Know Your Trade
Familiarise yourself with the products and services offered by the security distributor. Being able to discuss specific items or trends in the industry will show your genuine interest and knowledge, which is crucial for a role at the trade counter.
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples from your past experience where you successfully handled difficult customers or resolved issues. This will demonstrate your ability to provide excellent service, which is key for this position.
✨Show Your Admin Skills
Since the role involves administrative support, be ready to discuss your organisational skills. Bring up any relevant software or tools you’ve used in previous roles that helped streamline processes or improve efficiency.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.