At a Glance
- Tasks: Coordinate repairs, schedule appointments, and support the admin team in a fast-paced environment.
- Company: Join a well-established contractor in the construction and property services sector.
- Benefits: Competitive pay of £16-£17ph and valuable experience in a dynamic role.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a real difference by ensuring efficient repairs and excellent customer service.
- Qualifications: Experience in repairs, maintenance, or administration is a plus.
The predicted salary is between 16 - 17 £ per hour.
Location: Crawley
Salary: £16- £17ph
Contract: Temporary til December
We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Administrator / Planner to join their busy team based in Crawley. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance, scheduling or administration.
You will be responsible for:
- Scheduling appointments and managing tenant diaries.
- Planning and coordinating operatives' and contractors' workloads.
- Liaising with tenants, operatives, supervisors and subcontractors regarding repair appointments and updates.
- Raising and updating repair jobs on internal systems.
- Monitoring outstanding works and ensuring jobs are completed within agreed timescales.
- Handling incoming calls and emails from residents, clients and contractors.
- Providing administrative support to the repairs and maintenance team.
- Maintaining accurate records and ensuring compliance with company procedures.
- Assisting the wider administration team with day-to-day office duties.
- Delivering excellent customer service and resolving scheduling queries.
Skills & Experience:
- Previous experience in a repairs, maintenance, scheduling, planning or administration role.
- Experience within social housing, property services or construction is desirable.
- Excellent organisational and time management skills.
- Strong communication skills with the ability to liaise with a range of stakeholders.
- Ability to prioritise workload and work effectively in a busy environment.
- Good IT skills including Microsoft Office and internal scheduling systems.
- Strong attention to detail and a proactive approach to problem-solving.
- Customer-focused with a professional telephone manner.
Repairs Admin/Planner in Worth employer: Fortus Recruitment
Fortus Recruitment is an excellent employer, offering a dynamic work environment in Crawley where you can thrive in a fast-paced role as a Repairs Maintenance Administrator/Planner. With a strong focus on employee growth and development, we provide opportunities to enhance your skills while working alongside a supportive team dedicated to delivering exceptional service in the construction and property services sectors. Enjoy the benefits of a collaborative culture, competitive pay, and the chance to make a meaningful impact in the community through your work.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Admin/Planner in Worth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the repairs and maintenance sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute to their team. This will help you stand out as a candidate who truly cares.
✨Tip Number 3
Practice your communication skills. Since this role involves liaising with tenants and contractors, being clear and confident in your conversations is key. Role-play with a friend if you need to!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to get noticed by recruiters who are looking for candidates just like you.
We think you need these skills to ace Repairs Admin/Planner in Worth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in repairs, maintenance, and administration. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Repairs Admin/Planner role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Organisational Skills:Since this role involves scheduling and coordinating, make sure to mention any tools or methods you use to stay organised. We appreciate candidates who can demonstrate their ability to manage multiple tasks efficiently!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fortus Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance processes. Familiarise yourself with scheduling systems and any relevant software. This will show that you're not just a good fit for the role, but that you’re genuinely interested in the work.
✨Show Off Your Organisational Skills
Since this role is all about managing appointments and coordinating workloads, be ready to share examples of how you've successfully organised tasks in the past. Think of specific situations where your time management made a difference.
✨Communicate Like a Pro
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've effectively liaised with different stakeholders, like tenants and contractors, in previous positions.
✨Customer Service is King
This job requires a customer-focused attitude. Prepare to talk about how you've handled customer queries or complaints in the past. Highlight your professional telephone manner and any experiences where you went above and beyond to help someone.
