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- Tasks: Assist in scheduling and planning works efficiently for residents and tradespeople.
- Company: Join a dynamic team in a busy office environment.
- Benefits: Enjoy 22 days annual leave, pension, and exciting perks.
- Why this job: Make a real difference by organising essential services for the community.
- Qualifications: Experience in planning or call centre roles with strong communication skills.
- Other info: Great opportunities for career growth and volunteering days.
The predicted salary is between 19200 - 22400 £ per year.
We have an opportunity for a Planner to join our team. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.
Key Responsibilities
- Arranging appointments for residents with trades people in a cost effective and organised manner.
- Rescheduling appointments using our planning tools.
- Handling calls and communicating between the resident and maintenance worker.
- Keeping all activity logged and up-to-date.
- Ensuring that all follow on jobs are actioned by the end of the day.
Requirements
- Previous experience in a similar role
- Previous experience in call centre environment and/or dealing with high volumes of calls (desirable)
- Excellent communication skills
- Ability to prioritize tasks
Benefits
- 22 days annual leave which increases with length of service
- Pension
- Perkbox rewards
- Long service rewards
- Volunteering days
Please apply for the role if you are interested in this Planner position, or contact myself Abbie Burrows directly.
Planner in Wickford employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner in Wickford
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of interaction, being clear and confident in your speech will make a great impression. Try mock interviews with friends or family!
✨Tip Number 3
Showcase your organisational skills. Bring examples of how you've successfully managed schedules or appointments in the past. This will demonstrate your ability to handle the responsibilities of the Planner role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining our team.
We think you need these skills to ace Planner in Wickford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in planning and call centre environments. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Planner position. Keep it concise but engaging, and let us know what excites you about joining our team.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and professional language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Fortus Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Planner role and its responsibilities. Familiarise yourself with scheduling tools and how to manage appointments effectively, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've successfully handled calls or communicated between different parties in previous roles. This will demonstrate your ability to keep everyone in the loop and ensure smooth operations.
✨Prioritisation is Key
Be ready to discuss how you prioritise tasks, especially in a busy environment. Think of specific instances where you had to juggle multiple responsibilities and how you managed to stay organised and efficient. This will highlight your ability to thrive under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the planning tools they use, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.