At a Glance
- Tasks: Supervise maintenance teams and ensure high-quality service delivery in a dynamic environment.
- Company: Join a leading Hard FM and Property Maintenance company with a focus on teamwork.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Other info: Opportunity for career growth and to work in a fast-paced, evolving environment.
- Why this job: Make a real impact by leading teams and enhancing client satisfaction.
- Qualifications: 3+ years in Property Maintenance, strong technical skills, and leadership experience.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a motivated, professional, and experienced Supervisor to join our team within a Hard FM and Property Maintenance environment. The successful candidate will have strong technical knowledge, a recognised qualification in their trade, and a proactive, customer-focused approach.
This role requires excellent communication skills, leadership ability, and a commitment to delivering high-quality maintenance services. Applicants must maintain a professional appearance and attitude at all times and be courteous when dealing with clients, colleagues, tenants, and contractors.
Please note that all successful applicants will be required to pass an Enhanced DBS check.
Key Responsibilities- Maintain regular communication with the Call Centre and Client, providing updates on work progress and overall delivery.
- Build and maintain positive working relationships with clients and building users, ensuring they are informed of schedules, progress, and next steps.
- Liaise closely with the office team and Resource Controller to ensure all works programmes are effectively managed and updated.
- Supervise, support, and develop operatives, ensuring they have the necessary technical skills, training, and organisational support to perform effectively.
- Assist the Contract Manager with the scoping, pricing, planning, and delivery of works when required.
- Monitor works on site to ensure tasks are completed safely, efficiently, professionally, and within agreed timescales.
- Carry out quality inspections on completed works, documenting findings and reporting any issues for prompt resolution.
- Provide technical support to the Resource Controller and wider operational team.
- Promote and enforce Health & Safety standards at all times, including delivering toolbox talks, site assessments, and team training sessions.
- Conduct scaffold inspections where required and maintain accurate scaffold register records.
- Carry out day-to-day supervisory duties including site inspections, safety observations, quality checks, and supporting operatives and subcontractors.
- Resolve complex maintenance issues professionally while seeking guidance from senior management when necessary.
- Participate in the out-of-hours emergency call-out rota, acting as both an operative and escalation point where needed.
- Support the induction and ongoing development of new employees, ensuring they fully understand company standards, client expectations, and operational procedures.
- Minimum of 3 years' experience within a Property Maintenance or Hard FM environment carrying out reactive maintenance and planned preventative maintenance (PPM).
- Strong technical background and supervisory experience within Hard FM services.
- Ability to recruit, induct, mentor, and develop staff effectively.
- Capable of acting as the technical lead for maintenance-related works and providing practical solutions.
- Strong leadership and coaching skills with the ability to drive high standards and quality performance.
- Comfortable working in a fast-paced and evolving environment.
- Excellent communication and interpersonal skills with the ability to engage professionally at all levels.
- Well organised with strong time management and scheduling skills.
- Practical understanding and application of Health & Safety procedures and regulations.
- Competent in Microsoft Office, particularly Excel, and able to use internal systems effectively.
- Ability to record and analyse information, identify recurring issues, and implement improvements.
- Team-oriented mindset with a willingness to share knowledge and support colleagues.
- SSSTS Health & Safety qualification (Desirable)
- PASMA and Scaffold Inspection certification (or willingness to undertake training)
- CSCS Card or equivalent accreditation (Desirable)
- Full UK Driving Licence
- Strong technical knowledge of Hard FM services (Essential)
- Experience completing statutory PPM tasks (Desirable)
- Working knowledge of SFG20 standards (Desirable)
- Understanding of building maintenance methods, procedures, legislation, and industry regulations
- Previous experience working within a Property Maintenance environment (Essential)
- Good IT literacy and experience using maintenance management systems
- Ability to manage and communicate planned schedules of work effectively
- Confident communicator capable of working with clients, colleagues, tenants, and subcontractors at all levels
Hard FM Supervisor in Sussex employer: Fortus Recruitment
Join our dynamic team as a Hard FM Supervisor, where we prioritise a supportive work culture that fosters professional growth and development. With a commitment to high-quality maintenance services, we offer comprehensive training opportunities and a collaborative environment that values communication and teamwork. Located in a vibrant area, our company not only provides competitive benefits but also encourages a proactive approach to health and safety, ensuring a rewarding and fulfilling career for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Hard FM Supervisor in Sussex
✨Tip Number 1
Network like a pro! Get out there and connect with people in the Hard FM and Property Maintenance industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your technical knowledge and supervisory experience. Share specific examples of how you've tackled maintenance issues or led a team to success. We want to see that passion!
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Understand their values and how you can contribute to their goals. This will help you tailor your responses and show them you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Hard FM Supervisor role!
We think you need these skills to ace Hard FM Supervisor in Sussex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hard FM Supervisor role. Highlight your relevant experience in property maintenance and any technical qualifications you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your proactive, customer-focused approach aligns with our values at StudySmarter. Keep it concise but impactful!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear language and structure your thoughts well. We want to see how you can engage professionally with clients and colleagues.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Fortus Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Hard FM services. Be ready to discuss your experience with reactive maintenance and planned preventative maintenance (PPM). This will show that you’re not just familiar with the concepts but can also apply them practically.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully supervised and developed teams in the past. Think about specific situations where you’ve had to mentor staff or resolve conflicts. This will demonstrate your ability to lead and maintain high standards, which is crucial for this role.
✨Communicate Like a Pro
Since excellent communication is key, practice articulating your thoughts clearly and confidently. Be prepared to explain how you would maintain regular communication with clients and colleagues, and how you handle updates on work progress. This will highlight your customer-focused approach.
✨Health & Safety First
Familiarise yourself with Health & Safety procedures and regulations relevant to the role. Be ready to discuss how you’ve promoted safety standards in previous positions, including any toolbox talks or training sessions you’ve conducted. This shows your commitment to maintaining a safe working environment.
