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- Tasks: Engage with residents, manage appointments, and ensure smooth project execution.
- Company: Fortus Recruitment Group connects talent with the repairs and maintenance industry.
- Benefits: Enjoy a permanent role with immediate start and opportunities for growth.
- Why this job: Make a real impact by improving living conditions and building community relationships.
- Qualifications: Experience as a Resident Liaison Officer and strong communication skills are essential.
- Other info: Join a supportive team in Bedfordshire and help shape the future of housing.
The predicted salary is between 30000 - 42000 £ per year.
Resident Liaison Officer – Temporary
Planned Maintenance – Property Services
Up to £20 per hour
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.
Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team.
My client are based in Bradford and they are carrying out a planned works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly internal.
Within this role, day to day duties will include but not be limited too;
Booking in appointments to visit occupied properties
Carrying out condition surveys
Dealing with resident complaints
Working hand in hand with the site team to get works completed to the correct standard
Building strong relationships with tenants and contractors
My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face, good IT skills and must drive with access to your own vehicle.
This is a temporary position with potential to develop your career.
Please apply directly for this role or contact Jamie Goodhew for more information.
Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Resident Liaison Officer employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarise yourself with the repairs and maintenance industry, especially in relation to planned works. Understanding the specific challenges and requirements of this sector will help you engage more effectively during interviews.
✨Tip Number 2
Highlight your experience in dealing with resident complaints and building relationships. Prepare examples of how you've successfully managed difficult situations or improved tenant satisfaction in previous roles.
✨Tip Number 3
Brush up on your IT skills, particularly any software or tools commonly used in property management and communication. Being tech-savvy can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the repairs and maintenance field. Attend local events or join online forums to connect with others who may provide insights or referrals for the Resident Liaison Officer role.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the specific duties mentioned in the job description, such as booking appointments, conducting surveys, and handling resident complaints.
Tailor Your CV: Customise your CV to highlight relevant experience in the repairs and maintenance industry. Emphasise your communication skills, both verbal and written, as well as your ability to work independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific experiences that demonstrate your suitability for the position, such as previous roles where you built strong relationships with tenants or managed resident concerns.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Fortus Recruitment
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the planned maintenance refurbishment projects and the specific challenges that come with working in occupied properties.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively dealt with resident complaints or built relationships with tenants and contractors in the past. Be ready to demonstrate your ability to communicate clearly both over the phone and face-to-face.
✨Highlight Your IT Proficiency
As good IT skills are desired, be prepared to discuss any relevant software or tools you’ve used in previous roles. If you have experience with booking systems or condition survey software, make sure to mention it.
✨Emphasise Teamwork and Independence
This role requires the ability to work well within a team as well as independently. Think of examples from your past experiences where you successfully collaborated with others and also instances where you took initiative on your own.
