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- Tasks: Act as the main point of contact for residents during planned maintenance projects.
- Company: Join a leading recruitment company specialising in repairs and maintenance.
- Benefits: Competitive salary up to £33k plus additional benefits.
- Why this job: Make a difference in residents' lives while working on impactful projects.
- Qualifications: Experience in resident liaison or customer service is essential.
- Other info: Exciting opportunity for career growth in a supportive team environment.
The predicted salary is between 26400 - 39600 £ per year.
Resident Liaison Officer
Planned Maintenance – Property Services
Up to £32k plus package
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.
My client are based in East London and they are carrying out a planned works programme in the surrounding areas.
Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly FRA works.
Within this role, day to day duties will include but not be limited too;
Booking in appointments to visit occupied properties
Carrying out condition surveys
Dealing with resident complaints
Working hand in hand with the site team to get works completed to the correct standard
Building strong relationships with tenants and contractors
My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired.
This is a Full Time position with potential to develop your career.
Please apply directly for this role or contact Jamie Goodhew for more information.
Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Network like a pro! Reach out to your connections in the repairs and maintenance industry. A friendly chat can lead to insider info about job openings that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching common questions for Resident Liaison Officers. We can help you with mock interviews to boost your confidence and nail those tricky questions!
✨Tip Number 3
Showcase your communication skills! As a Resident Liaison Officer, you'll need to connect with residents effectively. Practice explaining complex ideas simply and clearly during your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and we’re here to support you every step of the way. Plus, it shows you’re serious about landing that role!
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Check Your CV: Before you hit that apply button, give your CV a good once-over. Make sure it’s tailored to the Resident Liaison Officer role and highlights your relevant experience in property services.
Read the Job Description Carefully: Take your time to go through the job description thoroughly. Understanding the requirements will help you align your application with what we’re looking for in a candidate.
Showcase Your Experience: When writing your application, don’t just list your past jobs. Share specific examples of how your experience relates to the planned maintenance and repairs industry. We love seeing real-life applications of your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Resident Liaison Officer position without any hiccups.
How to prepare for a job interview at Fortus Recruitment
✨Know Your Stuff
Before the interview, make sure you thoroughly understand the role of a Resident Liaison Officer. Familiarise yourself with the planned maintenance processes and the specific needs of residents. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Resident Liaison Officer, communication is key. Prepare examples from your past experiences where you've successfully communicated with residents or managed conflicts. This will demonstrate your ability to handle the interpersonal aspects of the job effectively.
✨Research the Company
Take some time to learn about the company you're interviewing with. Understand their values, recent projects, and how they approach resident relations. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the role, team dynamics, or future projects. This shows your enthusiasm for the position and helps you assess if the company is the right fit for you.
