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- Tasks: Act as a key point of contact for residents during maintenance projects.
- Company: Fortus Recruitment Group, specialists in repairs and maintenance.
- Benefits: Competitive salary up to £33k plus additional package.
- Why this job: Make a difference in residents' lives while working on exciting projects.
- Qualifications: Strong communication skills and experience in customer service.
- Other info: Join a dynamic team in a growing industry with great career prospects.
The predicted salary is between 19800 - 33000 £ per year.
Resident Liaison Officer
Planned Maintenance – Property Services
Up to £33k plus package
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.
My client are based in Hemel Hempstead and they are carrying out a planned works programme in the surrounding areas.
Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly internal and external works.
Within this role, day to day duties will include but not be limited too;
Booking in appointments to visit occupied properties
Carrying out condition surveys
Dealing with resident complaints
Working hand in hand with the site team to get works completed to the correct standard
Building strong relationships with tenants and contractors
My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired.
This is a Full Time position with potential to develop your career.
Please apply directly for this role or contact Jamie Goodhew for more information.
Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer.
Resident Liaison Officer employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Make sure you know the ins and outs of the Resident Liaison Officer role. Research what it entails and think about how your experience aligns with the job. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with people in the repairs and maintenance industry on LinkedIn or at local events. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to resident liaison work. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we’re always looking for passionate individuals to join our team, so make sure you put your best foot forward!
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. This will help us understand what we're looking for and ensure you tailor your application to highlight your relevant skills and experiences.
Be Yourself: When writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Highlight Relevant Experience: Make sure to showcase any experience that relates to the Resident Liaison Officer role. Whether it’s previous work in property services or customer relations, we want to see how your background aligns with what we do.
Apply Through Our Website: Once you're ready, head over to our website and click on 'Apply'. It’s the easiest way for us to receive your application, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Fortus Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Liaison Officer. Familiarise yourself with the planned maintenance processes and how they impact residents. This will show your potential employer that you're genuinely interested and knowledgeable about the job.
✨Show Empathy
As a Resident Liaison Officer, you'll be dealing with residents who may be affected by maintenance work. Prepare examples of how you've handled similar situations in the past, demonstrating your ability to empathise and communicate effectively with people.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to resident engagement and how they handle feedback during maintenance projects. This not only shows your interest but also helps you gauge if the company is the right fit for you.
✨Dress the Part
While it’s important to be comfortable, remember that first impressions count. Dress smartly for the interview to convey professionalism. It reflects your seriousness about the role and respect for the interview process.
