At a Glance
- Tasks: Coordinate repairs, manage maintenance calls, and support tenants and clients.
- Company: Fortus Recruitment, a leader in specialist recruitment services.
- Benefits: Competitive salary of £32,000, office-based role with growth opportunities.
- Why this job: Join a dynamic team and make a difference in the housing sector.
- Qualifications: Experience in customer service and knowledge of maintenance terminology.
- Other info: Ideal for those looking to kickstart their career in a supportive environment.
The predicted salary is between 28800 - 38400 £ per year.
Repairs and Servicing Coordinator
Chingford
Salary £32,000 per annum
Must have experience with tenants. This is an office-based role.
About the role:
- Answering phone - Dealing with tenants and clients.
- Taking maintenance calls.
- General admin office duties.
- Document and update spreadsheets.
- Allocate work to engineers.
- Make appointments for jobs from email enquiries.
- Produce Monthly KPI reports.
- Invoicing jobs.
- Order parts for jobs.
- Updating and changing information as the works order progresses.
About you:
- IT Literate.
- Customer Service.
- Maintenance sector terminology.
- Housing experience.
- Driving license preferred unless live locally.
If you are interested in this job, please apply or call 07376975960 for more information.
Repairs Coordinator employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Coordinator
✨Tip Number 1
Network like a pro! Reach out to your contacts in the repairs and maintenance sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for a Repairs Coordinator role and practice your answers. Show off your customer service skills and experience with tenants.
✨Tip Number 3
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to get noticed by employers looking for candidates like us.
We think you need these skills to ace Repairs Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with tenants and customer service. We want to see how your skills match the role of Repairs Coordinator, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your familiarity with maintenance sector terminology and any housing experience you have.
Show Off Your IT Skills: Since the role requires being IT literate, make sure to mention any software or tools you’re comfortable with. We love candidates who can hit the ground running with spreadsheets and reporting!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fortus Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the maintenance sector and housing terminology. Familiarise yourself with common issues tenants face and how to address them. This will show that you’re not just a candidate, but someone who understands the role inside out.
✨Show Off Your Customer Service Skills
Since this role involves dealing with tenants and clients, be ready to share examples of your customer service experience. Think of specific situations where you resolved issues or went above and beyond for a customer. This will highlight your ability to handle calls and maintain a positive relationship with clients.
✨Get Organised
As a Repairs Coordinator, you'll need to juggle multiple tasks like updating spreadsheets and allocating work to engineers. Bring a notepad or digital device to jot down key points during the interview. This shows you’re organised and ready to manage the admin side of things effectively.
✨Ask Smart Questions
Prepare some thoughtful questions about the company and the role. Inquire about their processes for handling maintenance requests or how they measure success in the position. This demonstrates your genuine interest in the job and helps you assess if it’s the right fit for you.