At a Glance
- Tasks: Coordinate repairs and maintenance schedules while delivering excellent customer service.
- Company: Join a well-established contractor in the construction and property services sector.
- Benefits: Competitive salary up to £28K with opportunities for career growth.
- Other info: Fast-paced environment with a focus on teamwork and effective communication.
- Why this job: Be part of a dynamic team making a real difference in residents' lives.
- Qualifications: Experience in planning, scheduling, or administration within repairs and maintenance.
The predicted salary is between 28000 - 28000 £ per year.
Location: Kingston Upon Thames
Rate: Up to £28K
Contract: Permanent
We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration.
You will be responsible for:
- Scheduling appointments and managing resident diaries.
- Planning and coordinating operatives' and contractors' workloads.
- Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates.
- Raising and updating jobs on internal systems.
- Monitoring outstanding works and ensuring jobs are completed within agreed timescales.
- Handling incoming calls and emails from residents, clients and contractors.
- Supporting supervisors and contract managers with administrative duties.
- Maintaining accurate records and ensuring compliance with company procedures.
- Assisting the wider administration team with day-to-day office duties.
- Delivering excellent customer service and resolving scheduling queries.
Skills & Experience:
- Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role.
- Experience within social housing, property services or construction is highly desirable.
- Excellent organisational and time management skills.
- Strong communication skills with the ability to liaise with a range of stakeholders.
- Ability to prioritise workload and work effectively in a busy environment.
- Good IT skills including Microsoft Office and scheduling systems.
- Strong attention to detail and a proactive approach to problem-solving.
- Customer-focused with a professional telephone manner.
Planning Officer (Temporary) employer: Fortus Recruitment
Fortus Recruitment is an excellent employer, offering a dynamic work environment in Kingston Upon Thames where employees can thrive in the fast-paced world of repairs and maintenance planning. With a strong focus on employee growth, we provide opportunities for professional development and a supportive culture that values teamwork and communication. Join us to be part of a dedicated team that prioritises customer service and operational excellence, making a meaningful impact in the construction and social housing sectors.
