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For Companies At a Glance
- Tasks: Assist in scheduling and planning works efficiently for residents.
- Company: Join a dynamic team in Dagenham with a focus on organisation.
- Benefits: Enjoy 22 days annual leave, pension, and exciting perks.
- Why this job: Make a difference by helping residents and enhancing your planning skills.
- Qualifications: Experience in a similar role and excellent communication skills required.
- Other info: Flexible work environment with opportunities for growth and volunteering.
We have an opportunity for a Planner to join our team. Within this role, you will work as part of a team in a busy environment assisting the operational team to schedule and plan works in a cost effective and organised way.
Key Responsibilities
- Arranging appointments for residents with trades people in a cost effective and organised manner.
- Rescheduling appointments using our planning tools.
- Handling calls and communicating between the resident and maintenance worker.
- Keeping all activity logged and up-to-date.
- Ensuring that all follow on jobs are actioned by the end of the day.
Requirements
- Previous experience in a similar role.
- Previous experience in call centre environment and/or dealing with high volumes of calls (desirable).
- Excellent communication skills.
- Ability to prioritize tasks.
Benefits
- 22 days annual leave which increases with length of service.
- Pension.
- Perkbox rewards.
- Long service rewards.
- Volunteering days.
Please apply for the role if you are interested in this Planner position, or contact myself Abbie Burrows directly.
Planner employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planner
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice your communication skills. Since this role involves a lot of interaction, being clear and confident in your speech will make a great impression. Try mock interviews with friends or family!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Planner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Planner role. Highlight any relevant experience, especially in scheduling and call handling, to show us you’re the perfect fit for our team.
Craft a Catchy Cover Letter: Your cover letter should grab our attention! Use it to explain why you want to join us at StudySmarter and how your skills align with the responsibilities of the Planner position.
Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Use concise language and check for any typos before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Fortus Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Planner role and its responsibilities. Familiarise yourself with scheduling tools and how to manage appointments effectively, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've successfully handled calls or communicated between different parties in previous roles. This will demonstrate your ability to manage relationships and keep everyone informed.
✨Be Ready to Prioritise
In a busy environment, prioritising tasks is crucial. Think of scenarios where you've had to juggle multiple responsibilities and be prepared to discuss how you managed your time effectively. This will highlight your organisational skills and ability to work under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the planning tools they use, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
