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- Tasks: Assist tenants and property owners with maintenance calls and general admin duties.
- Company: Fortus Recruitment connects quality candidates with leading organisations in the industry.
- Benefits: Enjoy 21 days annual leave, pension, parking, and long service rewards.
- Why this job: Join a supportive team in a role that makes a real impact in social housing.
- Qualifications: Must have social housing experience, a driving license, and be IT literate.
- Other info: Office-based role in Dartford, working hours from 08:45am to 17:30pm.
The predicted salary is between 24000 - 36000 £ per year.
Lettings Assistant - MUST HAVE SOCIAL HOUSING EXPERIENCE
5 days a week Office Based Dartford
08:45am - 17:30pm
Up to £30,000 per annum
Must have driving license
About the role:
- Answering phone - Dealing with tenants, Taking maintenance calls, Changing bills
- General admin office duties
- Documents ready for tenants moving into property
- Liaising with property owners, tenants and contractors
- Tenancy agreements
- Issuing quotations/specifications and any VO's to our client in an accurate and timely fashion
- Dealing with queries and changing appointments
- Working with Supervisors and trades people to organise and schedule work
- Updating and changing information as the works order progresses
About you:
- IT Literate
- Must have driving license
- Customer Service
- Maintenance sector terminology
- Social housing experience
- Planning experience would be ideal although not essential
Benefits:
- Parking
- 21 days annual leave plus bank holidays
- Pension
- Long service rewards
If you are interested in this job, please apply or call 07376975960 for more information.
Letting Assistant in Dartford employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Letting Assistant in Dartford
✨Tip Number 1
Familiarise yourself with social housing terminology and regulations. This will not only help you in interviews but also demonstrate your commitment to the role and understanding of the sector.
✨Tip Number 2
Network with professionals in the lettings and social housing industry. Attend local events or join online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Think of specific examples where you've successfully handled tenant queries or resolved issues, as this is crucial for the Letting Assistant role.
✨Tip Number 4
Make sure you have a valid driving licence and be ready to discuss your availability for office-based work. Highlighting your flexibility and readiness to meet the job's requirements can set you apart from other candidates.
We think you need these skills to ace Letting Assistant in Dartford
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your social housing experience in your CV and cover letter. Provide specific examples of your previous roles that relate directly to the responsibilities listed in the job description.
Showcase Customer Service Skills: Since the role involves dealing with tenants and handling queries, highlight your customer service skills. Include any relevant experiences where you successfully resolved issues or improved tenant satisfaction.
Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'maintenance calls', 'tenancy agreements', and 'admin duties' to demonstrate your fit for the position.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at Fortus Recruitment
✨Showcase Your Social Housing Experience
Make sure to highlight your previous experience in social housing during the interview. Be prepared to discuss specific situations where you successfully managed tenant relationships or resolved issues, as this will demonstrate your suitability for the role.
✨Familiarise Yourself with Maintenance Terminology
Since the role involves dealing with maintenance calls and liaising with contractors, brush up on relevant terminology. This will not only help you communicate effectively but also show that you understand the industry.
✨Demonstrate Your IT Skills
As the job requires being IT literate, be ready to discuss your proficiency with various software and tools. If possible, mention any specific systems you've used in previous roles that relate to property management or administration.
✨Prepare Questions for the Interviewer
Having thoughtful questions prepared shows your interest in the role and the company. Ask about the team dynamics, the types of properties you'll be managing, or how success is measured in this position.
