At a Glance
- Tasks: Act as the key link between residents and site teams for smooth project delivery.
- Company: Join a leading contractor in the social housing sector with a strong reputation.
- Benefits: Competitive salary up to £33,000 plus a comprehensive package.
- Other info: Long-term project with opportunities for career growth and development.
- Why this job: Make a real difference in residents' lives while managing exciting projects.
- Qualifications: Experience in liaison roles and good IT skills required.
The predicted salary is between 33000 - 33000 £ per year.
Resident Liaison Officer (RLO) - Internal & External Works
Location: Lewisham
Salary: Up to £33,000 + Package
Contract: Permanent
We are currently working with a leading contractor who is looking to recruit an experienced Resident Liaison Officer to join their team on a long-term social housing programme delivering a mixture of internal and external planned maintenance works across Lewisham. This is an excellent opportunity to join a well-established contractor on a long-term project, acting as the key link between residents, site teams, and the client to ensure works are delivered smoothly with minimal disruption.
- Communicate project information, work schedules, and access requirements to residents.
- Manage resident expectations and resolve any queries or complaints professionally.
- Liaise closely with site managers, supervisors, client representatives, and subcontractors.
- Maintain accurate records of resident communications, appointments, and project updates.
- Promote a high standard of customer care and help ensure projects are delivered on time.
Skills & Experience
- Previous experience as a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer, or similar role.
- Experience working on internal and/or external planned maintenance projects within the social housing sector.
- Good IT skills, including Microsoft Office and internal management systems.
- Full UK driving licence.
Locations
Liaison Officer (Permanent) in Kent, Swanley employer: Fortus Recruitment
Fortus Recruitment is an excellent employer for Fire Alarm Engineers, offering competitive rates and immediate starts on long-term social housing projects in Yeovil and surrounding areas. With a strong commitment to employee growth and a supportive work culture, you will have the opportunity to work independently while ensuring compliance with fire safety regulations, all within a company that values your skills and provides necessary resources like digs for convenience.
