Repairs Supervisor in Jericho

To lead the Roofing Team and Damp & Mould Trade Operatives in delivering safe, high-quality repairs and maintenance services. The role has a strong focus on damp and mould remediation and all working at height activities. It is responsible for day-to-day leadership, planning and resource management, and for ensuring full compliance with health and safety legislation, regulations and organisational policies across both teams.

Role Specific Duties

• Provide visible and effective leadership to Roofing and Damp & Mould operatives, setting clear expectations, holding regular 1:1s and team meetings, and managing performance.
• Plan, schedule and coordinate work across both teams, allocating operatives, equipment and materials to achieve safety, quality, time and customer satisfaction targets.
• Act as the day-to-day health and safety lead for roofing and damp/mould activities, promoting a strong safety culture and maintaining zero tolerance for unsafe practices.
• Ensure full compliance with the Work at Height Regulations and all other relevant health, safety and building regulations, policies and procedures.
• Oversee, review and sign off risk assessments and method statements for roofing, damp and mould, and height-related works, ensuring they are clearly communicated and understood.
• Carry out regular site inspections and safety audits, addressing non-compliance promptly and implementing corrective actions.
• Oversee the safe erection, use and dismantling of scaffolding, towers and other access equipment, ensuring operatives hold valid PASMA, IPAF or equivalent training and use appropriate PPE.
• Manage damp and mould surveys and remediation works, ensuring appropriate methods and materials are used and that residents are kept informed throughout the process.
• Coordinate works where roofing and damp/mould activities overlap, minimising disruption and ensuring safe, efficient delivery.
• Use PDA/job management systems and Microsoft tools to update jobs, monitor progress and provide accurate information for reporting and performance monitoring.
• Act as an escalation point for complex resident issues or complaints relating to roofing or damp/mould works, resolving matters professionally and promptly.
• Liaise with internal teams and external contractors (such as scaffolding providers and specialist contractors) to ensure work is delivered safely, efficiently and in compliance with requirements.

What You Will Need to Have

• Proven supervisory experience in repairs, maintenance, roofing, construction or a similar operational environment.
• Experience of leading teams, managing performance and handling difficult or sensitive conversations.
• Strong practical knowledge of working at height safety requirements and site management.
• A clear commitment to health and safety, including experience of risk assessments, method statements, site inspections and incident follow-up.
• Excellent planning and organisational skills, with the ability to manage multiple workstreams and competing priorities.
• Strong communication and interpersonal skills, with the ability to build effective relationships with residents, colleagues and contractors.
• Good IT skills, including Microsoft Office, Teams and PDA/job management systems.
• Full UK driving licence.

Desirable

• PASMA and/or IPAF certification.
• Working at Height and Asbestos Awareness training.
• First Aid at Work qualification.
• IOSH Managing Safely, NEBOSH or a similar health and safety qualification.
• Formal supervisory or management training or qualification.

Successful candidates will be subject to a basic DBS check. No role profile can cover every issue which may arise within the post. The postholder will be expected to carry out other duties from time to time that are broadly consistent with those described above.