At a Glance
- Tasks: Join us as a HIU Service Engineer, tackling repairs and servicing in West London.
- Company: Fortus Recruitment connects top talent with leading organisations in the industry.
- Benefits: Enjoy a competitive salary, pension, free DBS, and generous holiday allowance.
- Why this job: Be part of a supportive team, prioritising customer service and safety in your daily tasks.
- Qualifications: NVQ L2 or L3 in Plumbing & Heating is required; experience in Social Housing is a plus.
- Other info: Work Monday to Friday, 8am to 5pm, with a focus on professional growth and development.
The predicted salary is between 32000 - 42000 £ per year.
Monday to Friday 8am to 5pm
Repairs, fault finding, larger repairs and servicing work
£38,000- £42,000 per annum
Key Responsibilities:
- To risk assess work/working environments before starting any work to avoid damages or injuries and undertake all work in accordance with Health & Safety and The Gas Safety (Installation and Use) Regulations (GSIUR) 1998.
- Carry out servicing on HIU's to the set company standard.
- To record accurate logs of work undertaken and materials used to capture this on the company's PDA / I.T system.
- If any further works are required, liaise with the stores/admin teams, and then inform residents of the timescale for completion of the work being undertaken.
- To manage, control, and be responsible for allocated van stock ensuring levels are kept as necessary.
- Carry out your daily tasks in a helpful and professional approach prioritising customer service.
- To report any vulnerabilities or concerns to management via our internal process it can be addressed and reported back to the appropriate client.
- To keep your allocated company vehicle clean and tidy at all times, always wear the correct uniform and dispose of any waste to company/HSE regulations.
Requirements:
- NVQ L2 or L3 Plumbing & Heating
- Experience within Social Housing desirable, but not essential
Benefits:
- Pension
- Free DBS
- Holiday Allowance
HIU Service Engineer in West London employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HIU Service Engineer in West London
✨Tip Number 1
Familiarise yourself with the Health & Safety regulations and The Gas Safety (Installation and Use) Regulations. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to safety during the interview process.
✨Tip Number 2
Highlight any experience you have with HIUs or similar systems during your conversations. If you can, prepare specific examples of past repairs or servicing work you've done, as this will show your practical knowledge and problem-solving skills.
✨Tip Number 3
Emphasise your customer service skills when discussing your previous roles. Since this position involves liaising with residents, showcasing your ability to communicate effectively and handle customer concerns will set you apart from other candidates.
✨Tip Number 4
Research the company culture and values of the contractor you're applying to. Understanding their approach to teamwork and customer service can help you tailor your responses and show that you're a good fit for their team.
We think you need these skills to ace HIU Service Engineer in West London
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the HIU Service Engineer position. Tailor your application to highlight relevant experience and skills that match these criteria.
Highlight Relevant Qualifications: Make sure to emphasise your NVQ L2 or L3 Plumbing & Heating qualifications in your CV and cover letter. If you have experience in social housing, mention specific projects or roles that demonstrate your expertise.
Showcase Customer Service Skills: Since the role prioritises customer service, include examples in your application that illustrate your ability to communicate effectively with clients and manage their needs professionally.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Fortus Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your plumbing and heating knowledge, especially regarding HIUs. Be prepared to discuss your experience with servicing and repairs, as well as any relevant regulations like the Gas Safety (Installation and Use) Regulations.
✨Demonstrate Customer Service Skills
Since this role involves liaising with residents, it's crucial to showcase your customer service skills. Think of examples where you've gone above and beyond for a customer or resolved a conflict effectively.
✨Safety First
Familiarise yourself with health and safety protocols, particularly those related to plumbing and heating. Be ready to explain how you assess risks before starting work and ensure compliance with safety regulations.
✨Show Your Organisational Skills
The role requires managing van stock and keeping accurate logs of work. Prepare to discuss how you stay organised and ensure that all materials and tools are accounted for during your tasks.