At a Glance
- Tasks: Book appointments, conduct surveys, and resolve resident complaints.
- Company: Dynamic recruitment agency in Essex with a focus on community engagement.
- Benefits: Career development opportunities and a supportive team environment.
- Why this job: Make a difference by building relationships with residents and improving their living conditions.
- Qualifications: Strong communication skills and good IT knowledge required.
- Other info: Join a collaborative site team and enhance your career in property management.
The predicted salary is between 36000 - 60000 £ per year.
A recruitment agency is seeking an experienced Resident Liaison Officer for a permanent position in Essex. The role involves booking appointments for occupied properties, conducting condition surveys, and addressing resident complaints. Strong communication skills and good IT knowledge are essential. This position offers career development opportunities, working closely with the site team and building relationships with tenants and contractors.
Resident Liaison & Planned Maintenance Coordinator in Essex employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison & Planned Maintenance Coordinator in Essex
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the lookout for a Resident Liaison role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, consider doing mock interviews with friends or family. Get comfortable discussing how you’d handle resident complaints and coordinate with contractors.
✨Tip Number 3
Show off your IT skills! Brush up on any relevant software or tools that might be used in the role. Being tech-savvy can really set you apart from other candidates, so don’t hesitate to highlight this in conversations.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you an edge over others who are using generic job boards.
We think you need these skills to ace Resident Liaison & Planned Maintenance Coordinator in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer. Focus on your communication skills and any relevant IT knowledge that aligns with the job description.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Mention specific experiences where you've successfully handled resident complaints or conducted condition surveys.
Showcase Your Soft Skills: Since this role involves building relationships, emphasise your interpersonal skills in your application. We want to see how you connect with tenants and contractors!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Fortus Recruitment
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with booking appointments, conducting condition surveys, and handling resident complaints. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication skills are essential for this position, prepare examples of how you've effectively communicated with residents or team members in the past. Think about situations where you resolved conflicts or addressed complaints successfully.
✨Brush Up on Your IT Knowledge
As good IT knowledge is crucial, be ready to discuss any software or tools you've used in previous roles. If you have experience with property management systems or scheduling software, make sure to highlight that during the interview.
✨Build Rapport with the Interviewers
Remember, this role involves building relationships with tenants and contractors. Use the interview as an opportunity to connect with your interviewers. Be friendly, approachable, and show that you can easily establish rapport with others.