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For Companies At a Glance
- Tasks: Engage with residents, manage appointments, and ensure smooth project delivery.
- Company: Join a leading property services company focused on community and quality.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a difference in your community while building strong relationships.
- Qualifications: Experience in resident liaison, excellent communication, and teamwork skills.
- Other info: Permanent role with great potential for career growth.
The predicted salary is between 26400 - 39600 £ per year.
Fortus Recruitment Group Limited specialises in placing people within the repairs & maintenance industry. We are looking for an experienced Resident Liaison Officer to join our planned works team based in Harlow, carrying out a planned works programme in the surrounding areas. Works are being carried out on occupied properties and include planned maintenance refurbishment projects.
Responsibilities
- Booking appointments to visit occupied properties
- Carrying out condition surveys
- Dealing with resident complaints
- Working hand in hand with the site team to get works completed to the correct standard
- Building strong relationships with tenants and contractors
Qualifications
- Experience working as a Resident Liaison Officer
- Strong communication skills over the phone and face to face
- Good IT skills
- The ability to work within a team and of your own accord
This is a permanent position with potential to develop your career. Please apply directly or contact Jamie Goodhew for more information.
Resident Liaison Officer in Essex employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Essex
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property services industry and let them know you're on the hunt for a Resident Liaison Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication skills, especially how to handle resident complaints and build relationships. Practise common interview questions so you can showcase your experience confidently.
✨Tip Number 3
Showcase your IT skills! Make sure you’re familiar with any software commonly used in property management. Being tech-savvy can set you apart from other candidates and show that you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Don’t miss out on your dream job – get your application in today!
We think you need these skills to ace Resident Liaison Officer in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your communication and IT skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our planned works team. Share specific examples of how you've built strong relationships with tenants and contractors in the past.
Showcase Your Problem-Solving Skills: Since dealing with resident complaints is part of the role, we’d love to hear about times you’ve successfully resolved issues. Highlighting your problem-solving abilities can really set you apart from other candidates.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Fortus Recruitment
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the planned maintenance processes and how they impact residents. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively dealt with resident complaints or built relationships in previous roles. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your IT Proficiency
As good IT skills are desired, be ready to discuss any relevant software or tools you've used in past positions. If you have experience with property management systems or similar applications, highlight that to show you're tech-savvy and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, or specific projects you'll be involved in. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
