At a Glance
- Tasks: Supervise maintenance teams and ensure high-quality service delivery in a dynamic environment.
- Company: Join a leading Hard FM and Property Maintenance company with a focus on teamwork.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Other info: Fast-paced environment with a commitment to health and safety standards.
- Why this job: Make a real impact by leading teams and ensuring top-notch maintenance services.
- Qualifications: 3+ years in Property Maintenance, strong technical skills, and leadership experience.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a motivated, professional, and experienced Supervisor to join our team within a Hard FM and Property Maintenance environment. The successful candidate will have strong technical knowledge, a recognised qualification in their trade, and a proactive, customer-focused approach.
This role requires excellent communication skills, leadership ability, and a commitment to delivering high-quality maintenance services. Applicants must maintain a professional appearance and attitude at all times and be courteous when dealing with clients, colleagues, tenants, and contractors. Please note that all successful applicants will be required to pass an Enhanced DBS check.
Key Responsibilities- Maintain regular communication with the Call Centre and Client, providing updates on work progress and overall delivery.
- Build and maintain positive working relationships with clients and building users, ensuring they are informed of schedules, progress, and next steps.
- Liaise closely with the office team and Resource Controller to ensure all works programmes are effectively managed and updated.
- Supervise, support, and develop operatives, ensuring they have the necessary technical skills, training, and organisational support to perform effectively.
- Assist the Contract Manager with the scoping, pricing, planning, and delivery of works when required.
- Monitor works on site to ensure tasks are completed safely, efficiently, professionally, and within agreed timescales.
- Carry out quality inspections on completed works, documenting findings and reporting any issues for prompt resolution.
- Provide technical support to the Resource Controller and wider operational team.
- Promote and enforce Health & Safety standards at all times, including delivering toolbox talks, site assessments, and team training sessions.
- Conduct scaffold inspections where required and maintain accurate scaffold register records.
- Carry out day-to-day supervisory duties including site inspections, safety observations, quality checks, and supporting operatives and subcontractors.
- Resolve complex maintenance issues professionally while seeking guidance from senior management when necessary.
- Participate in the out-of-hours emergency call-out rota, acting as both an operative and escalation point where needed.
- Support the induction and ongoing development of new employees, ensuring they fully understand company standards, client expectations, and operational procedures.
- Minimum of 3 years' experience within a Property Maintenance or Hard FM environment carrying out reactive maintenance and planned preventative maintenance (PPM).
- Strong technical background and supervisory experience within Hard FM services.
- Ability to recruit, induct, mentor, and develop staff effectively.
- Capable of acting as the technical lead for maintenance-related works and providing practical solutions.
- Strong leadership and coaching skills with the ability to drive high standards and quality performance.
- Comfortable working in a fast-paced and evolving environment.
- Excellent communication and interpersonal skills with the ability to engage professionally at all levels.
- Well organised with strong time management and scheduling skills.
- Practical understanding and application of Health & Safety procedures and regulations.
- Competent in Microsoft Office, particularly Excel, and able to use internal systems effectively.
- Ability to record and analyse information, identify recurring issues, and implement improvements.
- Team-oriented mindset with a willingness to share knowledge and support colleagues.
- SSSTS Health & Safety qualification (Desirable)
- PASMA and Scaffold Inspection certification (or willingness to undertake training)
- CSCS Card or equivalent accreditation (Desirable)
- Full UK Driving Licence
- Strong technical knowledge of Hard FM services (Essential)
- Experience completing statutory PPM tasks (Desirable)
- Working knowledge of SFG20 standards (Desirable)
- Understanding of building maintenance methods, procedures, legislation, and industry regulations
- Previous experience working within a Property Maintenance environment (Essential)
- Good IT literacy and experience using maintenance management systems
- Ability to manage and communicate planned schedules of work effectively
- Confident communicator capable of working with clients, colleagues, tenants, and subcontractors at all levels
Hard FM Supervisor in Crawley employer: Fortus Recruitment
Join a dynamic team as a Hard FM Supervisor, where your expertise will be valued in a supportive and collaborative work environment. We prioritise employee growth through ongoing training and development opportunities, ensuring you can advance your career while delivering high-quality maintenance services. Located in a vibrant area, our company fosters a culture of professionalism and teamwork, making it an excellent place for motivated individuals seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Hard FM Supervisor in Crawley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the Hard FM and Property Maintenance sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss how you've handled complex maintenance issues in the past. Show them you’re the proactive, customer-focused Supervisor they need!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, highlight examples of how you’ve built positive relationships with clients and colleagues. This is key in a role where teamwork and client interaction are crucial.
✨Tip Number 4
Apply through our website for the best chance of landing that interview! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Hard FM Supervisor in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical knowledge and supervisory experience in Hard FM services to catch our eye!
Craft a Compelling Cover Letter:Use your cover letter to showcase your customer-focused approach and leadership abilities. Share specific examples of how you've successfully managed teams or resolved complex maintenance issues.
Show Off Your Communication Skills:Since this role requires excellent communication, make sure your application is clear and professional. Use concise language and structure your information logically to demonstrate your ability to engage effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Fortus Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Hard FM services. Be ready to discuss specific maintenance tasks you've handled and how you approached them. This will show that you’re not just familiar with the theory but have practical experience too.
✨Show Off Your Leadership Skills
Prepare examples of how you've successfully supervised teams in the past. Think about times when you’ve mentored staff or resolved conflicts. Highlighting your leadership ability will demonstrate that you can manage and develop a team effectively.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked about how you keep clients informed or how you handle updates with your team. Being concise and professional in your responses will make a great impression.
✨Be Safety Savvy
Familiarise yourself with Health & Safety regulations and be prepared to discuss how you enforce these standards on site. You could even mention any relevant certifications you hold, like SSSTS or PASMA, to show your commitment to safety in the workplace.
