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- Tasks: Book appointments, conduct surveys, and resolve resident complaints.
- Company: Dynamic recruitment agency in Essex with a focus on community engagement.
- Benefits: Career development opportunities and a supportive team environment.
- Why this job: Make a difference by building relationships with residents and improving their living conditions.
- Qualifications: Strong communication skills and good IT knowledge required.
- Other info: Collaborate closely with site teams and contractors for impactful results.
The predicted salary is between 36000 - 60000 £ per year.
A recruitment agency is seeking an experienced Resident Liaison Officer for a permanent position in Essex. The role involves:
- Booking appointments for occupied properties
- Conducting condition surveys
- Addressing resident complaints
Strong communication skills and good IT knowledge are essential. This position offers career development opportunities, working closely with the site team and building relationships with tenants and contractors.
Resident Liaison & Planned Maintenance Coordinator in Basildon employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison & Planned Maintenance Coordinator in Basildon
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Resident Liaison role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, make sure you can confidently discuss your experience and how you handle resident complaints. Role-play with a friend or record yourself to improve.
✨Tip Number 3
Show off your IT skills! Brush up on any relevant software or tools that might be used in the role. Being tech-savvy can set you apart from other candidates, so don’t hesitate to mention your proficiency during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to navigate, so why not give it a go?
We think you need these skills to ace Resident Liaison & Planned Maintenance Coordinator in Basildon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer. Focus on your communication skills and any relevant IT knowledge, as these are key for the role. We want to see how you can connect with residents and manage their concerns effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Share specific examples of how you've successfully handled resident complaints or coordinated maintenance in the past. We love a good story!
Showcase Your Teamwork Skills: Since this role involves working closely with the site team, make sure to mention any experiences where you've collaborated with others. Highlight how you’ve built relationships with tenants and contractors, as this will show us you’re a team player.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Fortus Recruitment
✨Know Your Role Inside Out
Make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with booking appointments, conducting condition surveys, and handling resident complaints. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication skills are essential for this position, prepare examples of how you've effectively communicated with residents or team members in the past. Think about situations where you resolved conflicts or addressed complaints successfully.
✨Brush Up on Your IT Knowledge
As good IT knowledge is crucial, be ready to discuss any relevant software or tools you’ve used in previous roles. If you have experience with property management systems or scheduling software, make sure to highlight that during the interview.
✨Build Rapport with the Interviewers
Remember, this role involves building relationships with tenants and contractors. Use the interview as an opportunity to demonstrate your interpersonal skills. Be friendly, approachable, and engage with your interviewers to create a positive impression.
