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- Tasks: Engage with residents, manage appointments, and ensure smooth project execution.
- Company: Fortus Recruitment Group connects talent with the repairs and maintenance industry.
- Benefits: Opportunity for temporary to permanent role with immediate start.
- Why this job: Join a dynamic team, build relationships, and make a real impact in the community.
- Qualifications: Experience as a Resident Liaison Officer, strong communication, and IT skills required.
- Other info: Work primarily in Essex, collaborating with tenants and contractors.
The predicted salary is between 28800 - 43200 £ per year.
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. Our client are currently looking for an experienced Resident Liaison Officer to join their planned works team. My client are based in Hertfordshire, and they are carrying out a planned works programme across Essex. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which is mainly external and FRA renewal works. Within this role, day to day duties will include but not be limited too; Booking in appointments to visit occupied properties Carrying out condition surveys Dealing with resident complaints Working hand in hand with the site team to get works completed to the correct standard Building strong relationships with tenants and contractors My client are seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face and good IT skills. The ability to work within a team and of your own accord is also desired. This is a temporary to permanent and they are looking to get someone started immediately. Please apply directly for this role or contact Angel Rhodes for more information. Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Fortus Recruitment Group is an equal opportunities employer
Resident Liaison Officer employer: Fortus Recruitment Group
Contact Detail:
Fortus Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by residents during refurbishment projects. Understanding their concerns will help you communicate effectively and build trust, which is crucial for a Resident Liaison Officer.
✨Tip Number 2
Network with professionals in the repairs and maintenance industry. Attend local events or join online forums to connect with others who may have insights or opportunities related to the role you're interested in.
✨Tip Number 3
Brush up on your IT skills, especially software commonly used in property management and communication tools. Being tech-savvy can set you apart from other candidates and show that you're ready to handle the demands of the job.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios where you've successfully resolved resident complaints or worked collaboratively with a team. Real-life examples will demonstrate your experience and problem-solving abilities.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Resident Liaison Officer position. Tailor your application to highlight relevant experience in repairs and maintenance, as well as your communication skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience as a Resident Liaison Officer. Include specific examples of how you've handled resident complaints, conducted condition surveys, and worked with teams to complete projects.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your strong communication skills and ability to build relationships with tenants and contractors, as these are crucial for this position.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Resident Liaison Officer.
How to prepare for a job interview at Fortus Recruitment Group
✨Showcase Your Communication Skills
As a Resident Liaison Officer, strong communication is key. Be prepared to demonstrate your ability to communicate effectively both over the phone and face-to-face. Consider sharing examples from your past experiences where you successfully resolved resident complaints or built relationships with tenants.
✨Highlight Your IT Proficiency
Good IT skills are essential for this role. Make sure to mention any relevant software or tools you are familiar with that can aid in booking appointments or conducting condition surveys. If you have experience with specific systems used in the repairs and maintenance industry, be sure to bring that up.
✨Emphasise Teamwork and Independence
The role requires the ability to work well within a team as well as independently. Prepare to discuss situations where you successfully collaborated with site teams or worked autonomously to achieve project goals. This will show your versatility and adaptability.
✨Research the Company and Their Projects
Understanding the company’s planned works programme and their approach to refurbishment projects will give you an edge. Familiarise yourself with their recent projects in Essex and be ready to discuss how your experience aligns with their objectives and standards.
