Resident Liaison Officer

Our client is currently looking for an experienced Resident Liaison Officer to join their planned works team. They are based in West London and are carrying out a planned works programme across Ealing, Ladbroke Grove and Wembley. Works are being carried out to occupied properties and include window and door renewals and kitchen and bathroom refurbishment projects.

Within this role, day to day duties will include but not be limited to:

• Booking in appointments to visit occupied properties
• Carrying out condition surveys
• Dealing with resident complaints
• Working hand in hand with the site team to get works completed to the correct standard
• Building strong relationships with tenants and contractors

My client is seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face, and good IT skills. The ability to work within a team and on your own accord is also desired. This is a great opportunity to join a growing business on a permanent basis.