At a Glance
- Tasks: Coordinate repairs and maintenance schedules while delivering excellent customer service.
- Company: Join a well-established contractor in the construction and property services sector.
- Benefits: Competitive pay of up to £19ph and valuable experience in a fast-paced environment.
- Other info: Dynamic role with opportunities for growth in a supportive team.
- Why this job: Make a real difference by ensuring timely repairs and supporting residents.
- Qualifications: Experience in planning, scheduling, or administration within repairs and maintenance.
Location: Kingston Upon Thames
Rate: Up to £19ph
Contract: Temporary - 3 Months
We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Planner to join their busy team based in Kingston Upon Thames. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance planning, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with residents and supporting the successful delivery of planned maintenance works.
Key Responsibilities
- Scheduling appointments and managing resident diaries.
- Planning and coordinating operatives' and contractors' workloads.
- Liaising with residents, operatives, supervisors and subcontractors regarding appointments and work updates.
- Raising and updating jobs on internal systems.
- Monitoring outstanding works and ensuring jobs are completed within agreed timescales.
- Handling incoming calls and emails from residents, clients and contractors.
- Supporting supervisors and contract managers with administrative duties.
- Maintaining accurate records and ensuring compliance with company procedures.
- Assisting the wider administration team with day-to-day office duties.
- Delivering excellent customer service and resolving scheduling queries.
Skills & Experience
- Previous experience in a repairs planner, scheduler, maintenance coordinator or administration role.
- Experience within social housing, property services or construction is highly desirable.
- Excellent organisational and time management skills.
- Strong communication skills with the ability to liaise with a range of stakeholders.
- Ability to prioritise workload and work effectively in a busy environment.
- Good IT skills including Microsoft Office and scheduling systems.
- Strong attention to detail and a proactive approach to problem-solving.
- Customer-focused with a professional telephone manner.
Repairs Maintenance Planner employer: Fortus Recruitment Group
Fortus Recruitment is an excellent employer, offering a dynamic work environment in Kingston Upon Thames where you can thrive as a Repairs Maintenance Planner. With a strong focus on employee growth and development, we provide opportunities to enhance your skills while working alongside a supportive team dedicated to delivering exceptional service in the construction and property services sectors. Enjoy competitive pay, a collaborative culture, and the chance to make a meaningful impact in the community through your role.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Maintenance Planner
✨Tip Number 1
Network like a pro! Reach out to your contacts in the construction and property services sectors. Let them know you're on the lookout for a Repairs Maintenance Planner role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but the perfect fit for their busy team.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might be just what you’re looking for. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Repairs Maintenance Planner
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in repairs and maintenance planning. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Repairs Maintenance Planner role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Organisational Skills:Since this role involves scheduling and coordinating, make sure to highlight your organisational skills in your application. We’re looking for someone who can juggle multiple tasks, so give us examples of how you’ve done this in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly. Plus, it’s super easy!
How to prepare for a job interview at Fortus Recruitment Group
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance planning. Familiarise yourself with common scheduling systems and processes, as well as the specific responsibilities mentioned in the job description. This will show that you're not just interested in the role, but that you understand what it entails.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational abilities, be prepared to discuss how you've successfully managed multiple tasks in the past. Think of specific examples where you coordinated schedules or handled a busy workload, and be ready to share these during the interview.
✨Communicate Like a Pro
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common questions about how you would handle liaising with residents and contractors, as well as resolving any scheduling conflicts.
✨Customer Service is Key
This role involves delivering excellent customer service, so be ready to discuss your approach to handling resident queries and complaints. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles, as this will demonstrate your commitment to providing top-notch service.
