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- Tasks: Assist tenants and property owners with maintenance calls and general admin duties.
- Company: Fortus Recruitment connects quality candidates with leading organisations in the industry.
- Benefits: Enjoy 21 days annual leave, pension, parking, and long service rewards.
- Why this job: Join a supportive team and make a real impact in social housing.
- Qualifications: Must have social housing experience, a driving license, and be IT literate.
- Other info: Office-based role in Dartford, Monday to Friday, 08:45am - 17:30pm.
Lettings Assistant - MUST HAVE SOCIAL HOUSING EXPERIENCE
5 days a week Office Based Dartford
08:45am - 17:30pm
Up to £30,000 per annum
Must have driving license
About the role:
- Answering phone - Dealing with tenants, Taking maintenance calls, Changing bills
- General admin office duties
- Documents ready for tenants moving into property
- Liaising with property owners, tenants and contractors
- Tenancy agreements
- Issuing quotations/specifications and any VO's to our client in an accurate and timely fashion.
- Dealing with queries and changing appointments.
- Working with Supervisors and trades people to organise and schedule work
- Updating and changing information as the works order progresses
About you:
- IT Literate
- Must have driving license
- Customer Service
- Maintenance sector terminology
- Social housing experience
- Planning experience would be ideal although not essential
Benefits:
- Parking
- 21 days annual leave plus bank holidays
- Pension
- Long service rewards
Property Administrator employer: Fortus Recruitment Group
Contact Detail:
Fortus Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator
✨Tip Number 1
Make sure to highlight your social housing experience in any conversations you have. This is a key requirement for the Property Administrator role, so be ready to discuss specific examples of your past work in this area.
✨Tip Number 2
Familiarise yourself with common maintenance sector terminology. Being able to speak the language of the industry will not only help you in interviews but also show that you are knowledgeable and prepared for the role.
✨Tip Number 3
If you have a driving licence, mention it early on in your discussions. This is a requirement for the job, and demonstrating your ability to meet this criterion can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the property management field. Attend local events or join online forums where you can connect with others in the industry. This can lead to valuable insights and potentially even referrals for the position.
We think you need these skills to ace Property Administrator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your social housing experience in your application. Detail any previous roles where you dealt with tenants, maintenance calls, or liaised with property owners and contractors.
Showcase IT Skills: Since the role requires being IT literate, mention any relevant software or systems you are familiar with. Provide examples of how you've used technology in previous positions to improve efficiency or communication.
Customer Service Focus: Demonstrate your customer service skills by including specific examples of how you've successfully handled tenant queries or resolved issues in past roles. This will show your ability to manage relationships effectively.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to align with the job description. Use keywords from the listing, such as 'tenancy agreements' and 'maintenance sector terminology', to ensure your application stands out.
How to prepare for a job interview at Fortus Recruitment Group
✨Showcase Your Social Housing Experience
Make sure to highlight your previous experience in social housing during the interview. Be prepared to discuss specific situations where you successfully managed tenant relationships or resolved issues, as this will demonstrate your suitability for the role.
✨Demonstrate IT Literacy
Since the role requires being IT literate, be ready to talk about the software and tools you have used in past positions. If possible, mention any specific property management systems you are familiar with, as this could give you an edge.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service, especially how you handle difficult tenants or maintenance calls. Prepare examples that showcase your problem-solving skills and ability to remain calm under pressure.
✨Understand the Maintenance Sector Terminology
Familiarise yourself with common terms and processes in the maintenance sector. Being able to speak the language of the industry will not only impress your interviewers but also show that you are serious about the role.
