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- Tasks: Lead a dynamic planning team to hit daily targets and enhance service delivery.
- Company: Join Fortus Recruitment Group, experts in the repairs & maintenance industry.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Make a real impact by improving customer satisfaction and operational efficiency.
- Qualifications: Experience in management and strong analytical skills are essential.
- Other info: This role is based in vibrant South West London.
The predicted salary is between 43200 - 72000 £ per year.
Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently working on behalf of a Housing association. My client is currently looking for an Operations Manager based in South West London. Key responsibilities of the role: – Manage the day to day planning team including setting daily contract targets, ensuring they are met and maintained and that correction action is in place where needed. – Provide performance data that supports the development of the contracts performance, identifying and acting on improvements. – Ensure key performance indicator targets are known to all internal stakeholders and are reviewed on a daily basis. – Work with other teams to achieve a high standard of service to customers, ensuring the team operates to appropriate standards and delivers excellent customer service. – Manage, monitor and review scheduling of works in line with operational needs whilst ensuring service level agreements are met. – Work with team members including operatives, supervisors and subcontractors to ensure an efficient and productive service is delivered. – Support the achievement and maintenance of high levels of satisfaction with performance delivery in line with agreed procedures. – Prepare and analyse reports on performance metrics, customer satisfaction and service delivery. – Maximise jobs booked per day within agreed limits. – Attend contract meeti…
Planning Manager employer: Fortus Recruitment Group
Contact Detail:
Fortus Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Manager
✨Tip Number 1
Familiarize yourself with the key performance indicators (KPIs) relevant to the role. Understanding these metrics will help you demonstrate your ability to manage and improve performance effectively during the interview.
✨Tip Number 2
Showcase your experience in managing teams and achieving targets. Be prepared to discuss specific examples where you've successfully led a planning team or improved service delivery in previous roles.
✨Tip Number 3
Highlight your analytical skills by discussing how you've used data to drive improvements in past positions. Being able to present data-driven insights will set you apart as a candidate who can contribute to the company's success.
✨Tip Number 4
Network with professionals in the repairs and maintenance industry. Engaging with others in the field can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Planning Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Planning Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in planning, team management, and performance analysis. Use specific examples that demonstrate your ability to meet contract targets and improve service delivery.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background in the repairs & maintenance industry makes you a strong candidate for this role.
Highlight Key Performance Indicators: In your application, emphasize your experience with key performance indicators (KPIs). Provide examples of how you've successfully managed KPIs in previous roles and how you can apply that knowledge to this position.
How to prepare for a job interview at Fortus Recruitment Group
✨Understand the Key Responsibilities
Make sure you thoroughly understand the key responsibilities of the Operations Manager role. Be prepared to discuss how your previous experience aligns with managing a planning team, setting targets, and ensuring performance metrics are met.
✨Showcase Your Data Analysis Skills
Since the role involves preparing and analyzing reports on performance metrics, be ready to provide examples of how you've used data to drive improvements in past positions. Highlight any specific tools or methodologies you are familiar with.
✨Emphasize Team Collaboration
The job requires working closely with various teams to deliver excellent customer service. Prepare examples that demonstrate your ability to collaborate effectively with operatives, supervisors, and subcontractors to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage scheduling and service level agreements. Think of situations where you had to make quick decisions or implement corrective actions to meet operational needs.
