At a Glance
- Tasks: Coordinate and schedule technicians for reactive repairs in social housing.
- Company: Leading social housing organisation with a focus on community impact.
- Benefits: Competitive pay of up to £20ph and valuable work experience.
- Other info: Fast-paced environment with opportunities for personal growth.
- Why this job: Make a difference in people's lives while honing your planning skills.
- Qualifications: Experience in planning or scheduling, with strong customer service skills.
Work Planner
Location: West Ham
Rate: Up to £20ph
Contract: Temporary - 3 months
Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.
We are currently working with a leading social housing organisation who are looking to recruit an experienced Work Planner to join their Planning and Scheduling Team on a 3-month temporary contract.
The successful candidate will be responsible for coordinating and scheduling technicians working on reactive repairs across a large housing portfolio, ensuring jobs are completed efficiently and within agreed timescales.
Key Responsibilities
- Coordinating the planning and scheduling of maintenance technicians carrying out reactive repairs.
- Managing technicians' diaries and timetables to ensure jobs are completed within agreed timescales.
- Scheduling and allocating repairs to the appropriate operatives.
- Logging job information, data and notes accurately on the relevant systems.
- Monitoring emails and responding to queries in a timely manner.
- Escalating issues to the Team Leader where required.
- Monitoring outstanding repairs and ensuring maintenance issues are resolved within agreed service levels.
- Liaising with internal teams, operatives and customers to ensure effective communication.
- Providing a high level of customer service to residents and internal teams.
Skills & Experience
- Previous experience within a planning or scheduling role.
- Repairs and maintenance knowledge is essential.
- Experience within social housing, property services or a similar environment would be beneficial.
- Strong front-line customer service experience.
- Ability to work under pressure in a fast-paced and changing environment.
- Strong organisational skills with the ability to prioritise and manage competing workloads.
- Excellent verbal and written communication skills.
- Good IT skills, including experience using Microsoft Office.
- Strong administration and attention to detail.
Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.
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Works Planner in London employer: Fortus Recruitment Group
Join our team of skilled Door Installers in Eastbourne, where we prioritise a supportive work culture and offer competitive daily rates of £220 - £230. We believe in fostering employee growth through continuous training and development opportunities, ensuring that our installers are equipped with the latest skills and certifications to excel in their roles. With a focus on communal projects, you will be part of a dedicated team that values reliability and expertise, making this an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Works Planner in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Fortus Recruitment Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Fortus Recruitment Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Fortus Recruitment Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Works Planner in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Fortus Recruitment Group:This is your chance to really connect with the team at Fortus Recruitment Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Fortus Recruitment Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Fortus Recruitment Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Fortus Recruitment Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Fortus Recruitment Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
