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- Tasks: Manage refurbishment projects, book appointments, conduct surveys, and handle resident complaints.
- Company: Leading recruitment company in the UK with a focus on community engagement.
- Benefits: Full-time role with career development opportunities and a supportive work environment.
- Why this job: Make a difference by connecting with residents and ensuring project success.
- Qualifications: Strong communication and IT skills are essential for this role.
- Other info: Collaborate closely with tenants and contractors to uphold project standards.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment company in the United Kingdom is seeking a Resident Liaison Officer to manage planned maintenance refurbishment projects. The role involves booking appointments, conducting surveys, and managing resident complaints, requiring strong communication and IT skills. This full-time position offers opportunities for career development while working closely with tenants and contractors to maintain project standards.
Resident Liaison for Planned Maintenance in London employer: Fortus Recruitment Group
Contact Detail:
Fortus Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison for Planned Maintenance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management or maintenance sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison role.
✨Tip Number 2
Practice your communication skills! Since this role involves managing resident complaints and booking appointments, we suggest role-playing scenarios with friends or family. This will help you feel more confident when dealing with real-life situations.
✨Tip Number 3
Show off your IT skills! Brush up on any software or tools commonly used in project management. We recommend creating a quick portfolio or presentation to showcase your tech-savviness during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re proactive and really interested in the role!
We think you need these skills to ace Resident Liaison for Planned Maintenance in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication and IT skills, as these are key for the Resident Liaison role. We want to see how your experience aligns with managing resident complaints and booking appointments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with tenants and contractors. We love seeing genuine enthusiasm for the role, so let your personality come through.
Showcase Relevant Experience: When detailing your past roles, focus on experiences that relate to planned maintenance or customer service. We’re looking for examples of how you’ve successfully managed projects or resolved issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Fortus Recruitment Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Liaison Officer. Familiarise yourself with planned maintenance projects and the typical challenges that come with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since this role involves managing resident complaints and working closely with tenants, practice articulating your thoughts clearly. Prepare examples from your past experiences where you've successfully resolved conflicts or communicated effectively with different stakeholders.
✨Get Tech-Savvy
Brush up on your IT skills, especially any software commonly used in project management or communication. Be ready to discuss how you’ve used technology to streamline processes or improve communication in previous roles. This will demonstrate your ability to adapt and thrive in a tech-driven environment.
✨Prepare Questions
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and specific projects you might be involved in. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
