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- Tasks: Engage with residents, manage appointments, and ensure smooth project delivery.
- Company: Fortus Recruitment Group, a leader in repairs and maintenance recruitment.
- Benefits: Competitive salary up to £31,000 plus additional perks.
- Why this job: Make a difference in your community through impactful refurbishment projects.
- Qualifications: Experience as a Resident Liaison Officer and strong communication skills required.
- Other info: Permanent role with opportunities for career growth and development.
Our client is currently looking for an experienced Resident Liaison Officer to join their planned works team. They are based in Hertfordshire and are carrying out a planned works programme in the surrounding areas. Works are being carried out to occupied properties and include planned maintenance refurbishment projects which mainly focus on Retrofit and Decarbonisation.
Within this role, day-to-day duties will include but are not limited to:
- Booking in appointments to visit occupied properties
- Carrying out condition surveys
- Dealing with resident complaints
- Working hand in hand with the site team to get works completed to the correct standard
- Building strong relationships with tenants and contractors
My client is seeking someone with experience working as a Resident Liaison Officer, strong communication skills over the phone and face to face, and good IT skills. The ability to work within a team and on your own accord is also desired. This is a permanent position with potential to develop your career.
Please apply directly for this role or contact Jamie Goodhew for more information.
Resident Liaison Officer in Letchworth employer: Fortus Recruitment Group
Contact Detail:
Fortus Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Letchworth
✨Tip Number 1
Network like a pro! Reach out to your contacts in the repairs and maintenance industry. We all know that sometimes it’s not just what you know, but who you know that can help you land that Resident Liaison Officer role.
✨Tip Number 2
Prepare for those interviews! Brush up on your communication skills, especially how to handle resident complaints and work with site teams. We suggest practising common interview questions related to your experience in planned maintenance and decarbonisation.
✨Tip Number 3
Showcase your IT skills! Make sure you’re comfortable with any software or tools relevant to the role. We recommend having examples ready of how you’ve used technology to improve communication or efficiency in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for passionate individuals to join our team, so don’t hesitate to put yourself out there!
We think you need these skills to ace Resident Liaison Officer in Letchworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Resident Liaison Officer role. Highlight your experience in planned maintenance and any relevant projects you've worked on, especially those involving Retrofit and Decarbonisation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your strong communication skills and how you’ve successfully dealt with resident complaints in the past.
Showcase Your IT Skills: Since good IT skills are a must, don’t forget to mention any software or tools you’re familiar with that could help in this role. Whether it's booking systems or survey tools, let us know what you can bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Fortus Recruitment Group
✨Know Your Stuff
Make sure you understand the role of a Resident Liaison Officer inside out. Familiarise yourself with planned maintenance, refurbishment projects, and especially Retrofit and Decarbonisation. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively dealt with resident complaints or built relationships with tenants and contractors. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Be Ready to Discuss IT Skills
Brush up on any relevant IT skills that might be required for the job. Be prepared to discuss how you've used technology in previous roles, whether it's for booking appointments or conducting condition surveys. This will demonstrate your ability to adapt and work efficiently.
✨Team Player Vibes
Highlight your ability to work both independently and as part of a team. Think of specific instances where you've collaborated with site teams or other departments to achieve a common goal. This will show that you can fit into their existing team dynamic.
