At a Glance
- Tasks: Supervise maintenance teams and ensure high-quality service delivery in a dynamic environment.
- Company: Join a leading property maintenance company focused on excellence and teamwork.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Other info: Opportunity for career growth and ongoing training in a fast-paced setting.
- Why this job: Make a real impact by leading teams and enhancing client satisfaction.
- Qualifications: 3+ years in property maintenance with strong technical and leadership skills.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a motivated, professional, and experienced Supervisor to join our team within a Hard FM and Property Maintenance environment. The successful candidate will have strong technical knowledge, a recognised qualification in their trade, and a proactive, customer-focused approach. This role requires excellent communication skills, leadership ability, and a commitment to delivering high-quality maintenance services. Applicants must maintain a professional appearance and attitude at all times and be courteous when dealing with clients, colleagues, tenants, and contractors. Please note that all successful applicants will be required to pass an Enhanced DBS check.
Key Responsibilities
- Maintain regular communication with the Call Centre and Client, providing updates on work progress and overall delivery.
- Build and maintain positive working relationships with clients and building users, ensuring they are informed of schedules, progress, and next steps.
- Liaise closely with the office team and Resource Controller to ensure all works programmes are effectively managed and updated.
- Supervise, support, and develop operatives, ensuring they have the necessary technical skills, training, and organisational support to perform effectively.
- Assist the Contract Manager with the scoping, pricing, planning, and delivery of works when required.
- Monitor works on site to ensure tasks are completed safely, efficiently, professionally, and within agreed timescales.
- Carry out quality inspections on completed works, documenting findings and reporting any issues for prompt resolution.
- Provide technical support to the Resource Controller and wider operational team.
- Promote and enforce Health & Safety standards at all times, including delivering toolbox talks, site assessments, and team training sessions.
- Conduct scaffold inspections where required and maintain accurate scaffold register records.
- Carry out day-to-day supervisory duties including site inspections, safety observations, quality checks, and supporting operatives and subcontractors.
- Resolve complex maintenance issues professionally while seeking guidance from senior management when necessary.
- Participate in the out-of-hours emergency call-out rota, acting as both an operative and escalation point where needed.
- Support the induction and ongoing development of new employees, ensuring they fully understand company standards, client expectations, and operational procedures.
Skills & Competencies
- Minimum of 3 years’ experience within a Property Maintenance or Hard FM environment carrying out reactive maintenance and planned preventative maintenance (PPM).
- Strong technical background and supervisory experience within Hard FM services.
- Ability to recruit, induct, mentor, and develop staff effectively.
- Capable of acting as the technical lead for maintenance-related works and providing practical solutions.
- Strong leadership and coaching skills with the ability to drive high standards and quality performance.
- Comfortable working in a fast-paced and evolving environment.
- Excellent communication and interpersonal skills with the ability to engage professionally at all levels.
- Well organised with strong time management and scheduling skills.
- Practical understanding and application of Health & Safety procedures and regulations.
- Competent in Microsoft Office, particularly Excel, and able to use internal systems effectively.
- Ability to record and analyse information, identify recurring issues, and implement improvements.
- Team-oriented mindset with a willingness to share knowledge and support colleagues.
Qualifications
- SSSTS Health & Safety qualification (Desirable)
- PASMA and Scaffold Inspection certification (or willingness to undertake training)
- CSCS Card or equivalent accreditation (Desirable)
- Full UK Driving Licence
Experience & Knowledge
- Strong technical knowledge of Hard FM services (Essential)
- Experience completing statutory PPM tasks (Desirable)
- Working knowledge of SFG20 standards (Desirable)
- Understanding of building maintenance methods, procedures, legislation, and industry regulations
- Previous experience working within a Property Maintenance environment (Essential)
- Good IT literacy and experience using maintenance management systems
- Ability to manage and communicate planned schedules of work effectively
- Confident communicator capable of working with clients, colleagues, tenants, and subcontractors at all levels
Hard FM Supervisor in Holbrook employer: Fortus Recruitment Group
Join our dynamic team as a Hard FM Supervisor, where you will thrive in a supportive work culture that prioritises professional development and employee well-being. We offer competitive benefits, including ongoing training opportunities and a commitment to health and safety, ensuring you can excel in your role while fostering positive relationships with clients and colleagues. Located in a vibrant area, our company values teamwork and encourages a proactive approach to delivering high-quality maintenance services.
StudySmarter Expert Advice🤫
We think this is how you could land Hard FM Supervisor in Holbrook
✨Tip Number 1
Network like a pro! Reach out to your contacts in the Hard FM and Property Maintenance sectors. Attend industry events or join relevant online groups to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and achievements in Hard FM. This will give you an edge during interviews, as it demonstrates your hands-on experience and technical knowledge.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your communication skills. Focus on articulating your leadership abilities and how you've successfully managed teams in previous roles.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're genuinely interested in joining our team and helps us keep track of your application.
We think you need these skills to ace Hard FM Supervisor in Holbrook
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your technical knowledge and supervisory experience in Hard FM services to show us you’re the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've maintained high standards in previous roles and how you’ve built positive relationships with clients and teams.
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application is clear and professional. Use straightforward language and structure your thoughts logically to demonstrate your ability to engage effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Fortus Recruitment Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Hard FM services. Be ready to discuss specific maintenance methods, procedures, and any relevant legislation. This will show that you're not just a supervisor but a knowledgeable leader in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully supervised and developed teams in the past. Think about times when you’ve resolved complex issues or improved team performance. This will demonstrate your ability to lead effectively and maintain high standards.
✨Communicate Clearly
Since excellent communication is key for this role, practice articulating your thoughts clearly and concisely. Be prepared to explain how you would maintain regular communication with clients and colleagues, ensuring everyone is informed and engaged.
✨Health & Safety First
Familiarise yourself with Health & Safety regulations and be ready to discuss how you promote these standards in your work. You might even want to prepare a few examples of toolbox talks or safety assessments you've conducted in the past.
