At a Glance
- Tasks: Plan and schedule maintenance appointments for a responsive repairs team.
- Company: Join a well-established organisation in the social housing sector.
- Benefits: Earn £16.70 per hour with a 12-week temporary contract.
- Other info: Fast-paced environment with opportunities to develop your skills.
- Why this job: Make a difference by ensuring efficient repairs and exceptional customer service.
- Qualifications: Experience in planning or scheduling within social housing is essential.
The predicted salary is between 16.7 - 16.7 £ per hour.
Works Planner
Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.
We are currently working with a well‑established organisation that is looking to recruit an experienced Work Planner to join their responsive repairs team based in Manchester on a 12‑week temporary contract.
This is an excellent opportunity for an experienced planner or scheduler with a background in social housing, repairs, or maintenance who thrives in a fast‑paced environment and enjoys delivering exceptional customer service.
Key Responsibilities
- Plan and schedule reactive maintenance appointments for operatives.
- Manage operatives' diaries to ensure maximum productivity and efficient scheduling.
- Monitor and manage repairs in line with agreed service level agreements (SLAs).
- Liaise with operatives, supervisors, contractors, and customers to coordinate works.
- Monitor shared inboxes and respond to scheduling queries in a timely manner.
- Escalate scheduling issues or delays where appropriate.
- Maintain accurate records using internal scheduling systems.
- Provide excellent customer service and ensure a positive customer experience throughout the repairs process.
Skills & Experience
- Previous experience working as a Work Planner, Repairs Planner, Scheduler, or Resource Planner.
- Experience within social housing, repairs and maintenance, or property services is essential.
- Experience using scheduling systems such as DRS or Opti-Time is highly desirable.
- Strong administration and IT skills.
- Excellent organisational and prioritisation skills.
- Ability to work under pressure within a fast‑paced environment.
- Excellent communication skills with a proactive and customer‑focused approach.
If you are interested in this opportunity, please apply today or contact Fortus Recruitment for a confidential discussion.
Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers.
Equal opportunities employer.
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Works Planner in Eccles employer: Fortus Recruitment Group
Fortus Recruitment Group is an exceptional employer, offering a dynamic work environment in Warrington where innovation and collaboration thrive. With a strong focus on employee growth, we provide comprehensive career development opportunities and a competitive salary package, ensuring our team members are well-supported in their professional journeys. Join us to be part of a forward-thinking company that values diversity and fosters a culture of excellence in the social housing and services sector.
