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For Companies At a Glance
- Tasks: Manage tenant and client enquiries, schedule appointments, and allocate workloads to engineers.
- Company: Reputable recruitment agency with a focus on quality service delivery.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Be part of a dynamic team delivering exceptional service in property maintenance.
- Qualifications: IT literate, customer service-oriented, with knowledge of the maintenance sector.
- Other info: Great opportunity to enhance your skills in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A reputable recruitment agency is seeking a Repairs and Servicing Coordinator in Dartford, responsible for managing day-to-day tenant and client enquiries, ensuring quality service delivery, and maintaining professional relationships.
The ideal candidate will be IT literate and customer service-oriented, with knowledge of the maintenance sector.
This role involves allocating workloads to engineers, scheduling appointments, and invoicing clients.
Join a dynamic team in delivering exceptional service in property maintenance.
Repairs & Scheduling Lead - Customer-Focused Coordinator in Dartford employer: Fortus Recruitment Group
Contact Detail:
Fortus Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs & Scheduling Lead - Customer-Focused Coordinator in Dartford
✨Tip Number 1
Network like a pro! Reach out to people in the property maintenance sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of your achievements that highlight your customer service experience and IT literacy. This will help you stand out during interviews and show that you're the perfect fit for the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in managing enquiries and scheduling. The more you practice, the more confident you'll feel when it counts.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Repairs & Scheduling Lead. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Repairs & Scheduling Lead - Customer-Focused Coordinator in Dartford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and the maintenance sector. We want to see how your skills align with the role of Repairs & Scheduling Lead, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about property maintenance and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your IT Skills: Since being IT literate is key for this role, make sure to mention any relevant software or tools you’re familiar with. Whether it’s scheduling software or invoicing systems, we want to know how tech-savvy you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Fortus Recruitment Group
✨Know Your Stuff
Make sure you brush up on your knowledge of the maintenance sector. Familiarise yourself with common repairs and servicing issues, as well as the tools and technologies used in the industry. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about managing tenant and client enquiries, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or went above and beyond for a customer – this will demonstrate your commitment to quality service delivery.
✨Get Organised
As a Repairs & Scheduling Lead, you'll need to juggle multiple tasks. Before the interview, practice explaining how you prioritise workloads and manage schedules. You might even want to bring a simple example of a scheduling system you've used in the past to illustrate your organisational skills.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the types of projects you'll be handling, or how success is measured in this role. This shows that you're not only interested in the position but also keen to contribute positively to the team.
