At a Glance
- Tasks: Coordinate repairs, schedule appointments, and support the admin team in a fast-paced environment.
- Company: Join a well-established contractor in the construction and property services sector.
- Benefits: Competitive pay of £16-£17ph and valuable experience in a dynamic role.
- Other info: Opportunity for growth in a supportive team atmosphere.
- Why this job: Make a real difference by ensuring efficient repairs and excellent customer service.
- Qualifications: Experience in repairs, maintenance, or administration is a plus.
The predicted salary is between 16 - 17 £ per hour.
Location: Crawley
Salary: £16- £17ph
Contract: Temporary til December
We are currently working with a well-established contractor who is looking to recruit a Repairs Maintenance Administrator / Planner to join their busy team based in Crawley. This is a fast-paced and varied role, ideal for someone with experience in repairs and maintenance, scheduling or administration. You will be responsible for coordinating appointments, scheduling operatives and contractors, liaising with tenants and supporting the wider administration team to ensure repairs are delivered efficiently.
Key Responsibilities
- Scheduling appointments and managing tenant diaries.
- Planning and coordinating operatives' and contractors' workloads.
- Liaising with tenants, operatives, supervisors and subcontractors regarding repair appointments and updates.
- Raising and updating repair jobs on internal systems.
- Monitoring outstanding works and ensuring jobs are completed within agreed timescales.
- Handling incoming calls and emails from residents, clients and contractors.
- Providing administrative support to the repairs and maintenance team.
- Maintaining accurate records and ensuring compliance with company procedures.
- Assisting the wider administration team with day-to-day office duties.
- Delivering excellent customer service and resolving scheduling queries.
Skills & Experience
- Previous experience in a repairs, maintenance, scheduling, planning or administration role.
- Experience within social housing, property services or construction is desirable.
- Excellent organisational and time management skills.
- Strong communication skills with the ability to liaise with a range of stakeholders.
- Ability to prioritise workload and work effectively in a busy environment.
- Good IT skills including Microsoft Office and internal scheduling systems.
- Strong attention to detail and a proactive approach to problem-solving.
- Customer-focused with a professional telephone manner.
Repairs Admin/Planner in Crawley employer: Fortus Recruitment Group
Fortus Recruitment is an excellent employer, offering a dynamic work environment in Crawley where you can thrive in a fast-paced role as a Repairs Admin/Planner. With a strong focus on employee growth and development, we provide opportunities to enhance your skills in repairs and maintenance while being part of a supportive team that values collaboration and customer service excellence. Join us to make a meaningful impact in the construction and property services sectors, all while enjoying competitive pay and a commitment to equal opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Admin/Planner in Crawley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the repairs and maintenance field. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare to discuss how your experience aligns with their needs. Show them you’re not just another candidate; you’re the one they’ve been waiting for!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it’s super easy to navigate!
We think you need these skills to ace Repairs Admin/Planner in Crawley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in repairs, maintenance, and administration. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Repairs Admin/Planner role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Organisational Skills:Since this role involves scheduling and coordinating, make sure to mention any tools or methods you use to stay organised. We appreciate candidates who can juggle multiple tasks while keeping everything on track!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Fortus Recruitment Group
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and maintenance processes. Familiarise yourself with scheduling systems and any relevant software. This will show that you're not just a good fit for the role, but that you’re genuinely interested in it.
✨Show Off Your Organisational Skills
Since this role is all about coordinating appointments and managing workloads, be ready to share examples of how you've successfully organised tasks in the past. Think of specific situations where your time management made a difference.
✨Practice Your Communication
You’ll need to liaise with tenants, operatives, and contractors, so practice articulating your thoughts clearly. Consider doing mock interviews with a friend or family member to get comfortable with discussing your experience and handling potential questions.
✨Customer Service is Key
This role requires a strong customer focus, so be prepared to discuss how you've handled customer queries or complaints in previous roles. Highlight your professional telephone manner and any strategies you use to ensure excellent service.
