Repairs & Maintenance Manager We currently have a permanent vacancy for a Repairs & Maintenance Manager to join our team based in Ely. Main Purpose of the Role To lead and manage the operational teams responsible for the delivery of responsive repairs and maintenance services, ensuring high standards of performance, customer service and operational efficiency. The successful candidate will combine strategic thinking with a hands-on operational approach, driving continuous improvement and ensuring that contractual obligations and business objectives are consistently achieved. Main Duties & Key Responsibilities Lead and manage teams of Works Supervisors and Site Engineers operating across designated geographical regions, delivering responsive repairs and voids maintenance works. Manage the administrative team responsible for repairs administration, customer and client relations, performance monitoring and reporting. Act as the main point of contact for client organisations in relation to contract management, performance and service delivery. Manage all forms of customer and client feedback, complaints and queries, ensuring appropriate action is taken and championing a customer-focused approach throughout the business. Support senior management in the preparation of tenders, bids and proposals for new contracts and business opportunities. Oversee the 24/7, 365-day out-of-hours emergency call-out service delivered on behalf of clients, ensuring an effective and responsive service at all times. Maintain and enhance the company's reputation for delivering high-quality performance across existing contracts. Drive operational performance and service excellence when implementing and mobilising new contracts. Ensure accurate performance data is produced, analysed and reported, using management information to identify trends, address issues and drive improvements. Translate company objectives into effective operational plans, measurable outcomes and successful service delivery. Work collaboratively with colleagues and fellow managers to achieve wider business objectives and promote a consistent approach to operational management. Take responsibility for monitoring and managing all aspects of Health, Safety and Environmental compliance within the area of responsibility, ensuring that relevant legislation, policies and procedures are followed
Repairs Manager in Chatteris employer: Fortus Recruitment Group
Join our team of skilled Door Installers in Eastbourne, where we prioritise a supportive work culture and offer competitive daily rates of £220 - £230. We believe in fostering employee growth through continuous training and development opportunities, ensuring that our installers are equipped with the latest skills and certifications to excel in their roles. With a focus on communal projects, you will be part of a dedicated team that values reliability and expertise, making this an excellent place for meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs Manager in Chatteris
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Fortus Recruitment Group, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Repairs Manager at Fortus Recruitment Group.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Fortus Recruitment Group
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
